Búsquedas recientes


No hay búsquedas recientes

Q&A - Tickets and email

Ask your questions, engage in discussion, and find solutions related to email, forms, fields, tags, and ticket statuses.


Hi there,    I have a challenge out there for anyone who is savvy with Webhooks and Liquid Markup. We'd like to have a w...

Publicado 12 feb 2025 · Herbert, Rich

0

Seguidores

0

Votos

0

Comentarios


I am not able to copy a bill from prior month to current month, make changes and save the changes

Publicado 05 feb 2025 · joyce baxley

1

Seguidor

0

Votos

1

Comentario


Currently doing flow charts to re-do all of our company forms for Zendesk. One form is for product support.   In some ca...

Publicado 06 feb 2025 · Zach Gilbert

0

Seguidores

0

Votos

0

Comentarios


Hi everyone, Not sure if this is the right place to share this "bug" or if it has already been shared, but I couldn't f...

Publicado 06 mar 2024 · Daniel Silva

6

Seguidores

0

Votos

3

Comentarios


Hello, When I create a public reply to a new ticket in Zendesk Support, an 11-character alphanumeric text string, with ...

Publicado 23 mar 2023 · Kevin Zhou

6

Seguidores

0

Votos

5

Comentarios


Dear Zendesk Product Team,   We would like to share our suggestions for enhancing the customizable Dashboard for Agents....

Publicado 17 oct 2024 · Zhansaya Adyrbek

2

Seguidores

0

Votos

1

Comentario


Our instance is setup to receive support requests from account managers about issues their customers are having. So, mul...

Publicado 12 ago 2022 · Emily Angel

3

Seguidores

2

Votos

3

Comentarios


Hi All.  I am having some trouble excluding an email address from receiving an auto-responder email. I have included so...

Publicado 03 mar 2022 · Haley W.

4

Seguidores

1

Voto

6

Comentarios


Hello everyone, I'm new on Zendesk and I want to "format" the description shown to end users. This is what I have : ...

Publicado 09 oct 2020 · Loic Bouvet

16

Seguidores

1

Voto

18

Comentarios


Currently, if someone sends a support request to our email address, anyone they've cc'd on the request automatically rec...

Publicado 04 oct 2023 · Amanda Hickman

4

Seguidores

0

Votos

3

Comentarios