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Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.


We have over 100 team members, so while filtering capabilities are nice, we really need to be able to search for a speci...

Publicado 05 oct 2021 · Montie Steele

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Feature Request Summary:

Add more capabilities to the filtering in Zendesk - ability to excl...

Publicado 24 sept 2021 · Maggie St.Clair

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I'm using the new team page to find all of the users who I want to "demote" from agent to "Light agent" Once I run my fi...

Publicado 09 sept 2021 · Dan Heintzelman

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I like the new view concept. You do have a lot of extra page space to add more columns if you needed. I would suggest go...

Publicado 19 sept 2021 · John Mannewitz

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It would be nice to see the user's role info in the initial view.

Publicado 03 sept 2021 · John Brunker

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If I want to create a new agent in support, I then must login into admin to add them to a Chat license for example. If I...

Publicado 05 oct 2021 · Lee Robinson

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I believe this is a defect as it's something that worked before the changes to Admin Panel were made. An agent role that...

Publicado 18 oct 2021 · Thomas Paris

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Hello, I would be thankful if Zendesk could step to an alphabetical order in their menus. It's a daily struggle to find ...

Publicado 05 oct 2021 · Julian Kossak

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안녕하세요 oss-techservice.s-core.co.kr/hc/ko 관리자입니다. 사이트 보안관련 하여 질문사항이 있어 문의드리게 되었습니다. 해당 사이트에 대하여 DNS 쿼리를 날린 결과 사이트가 사용하고 있...

Publicado 29 sept 2021 · Kilkiyoung

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It would be really helpful if you could "multi Select" agents to edit the access to Support, Guide, Explore, etc.... Our...

Publicado 21 sept 2021 · Tim Shannon

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