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Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

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      Admin Center Access for non admin Users
      Completadas
      Hi, today we experienced that for Agents, that have not the "Administrator" role, but "Can manage Guide" activated in th...

      Publicado 01 abr 2020 · Christoph Kutz

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      Save Filters : Or allow us to Open in new tab
      I'm using the new team page to find all of the users who I want to "demote" from agent to "Light agent" Once I run my fi...

      Publicado 09 sept 2021 · Dan Heintzelman

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      Bulk
      Need a way to bulk add/edit/delete capabilities. For example, we found 30+ people have access to Explore, which we didn'...

      Publicado 26 oct 2021 · Josh

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      Feature Request: Log changes in Audit Log when toggling options under End Users authentication
      Planeado
      If a Zendesk admin disables/enables an option (ex. Zendesk Authentication) in the End Users area (instance.zendesk.com/a...

      Publicado 01 abr 2021 · Kyle Pinkley

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      Defaulting to a New Agent Role
      How can I set the role for new agents to be "Team Member" not "Contributor"? It used to be I could do that on one screen...

      Publicado 29 ene 2021 · Michael Corcoran

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      No way to enable//disable talk license via api?
      I found

      Publicado 09 ago 2021 · TylerE Comfort

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      Missing the "Channel"-Icon in Admin Center...?
      Completadas
      I would like to enbale messaging (SDK) through the admin center as described

      Publicado 05 jul 2021 · Jay

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      Where can I now find Users?
      With the new Team Members view, I can see my support agents, but I no longer see all users in the system or the organiza...

      Publicado 16 sept 2021 · Elizabeth

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      Admin Center is Excellent
      Brilliant! This will make our lives much easier to manage the users across each of our different Zendesk Platforms. Grea...

      Publicado 09 sept 2021 · Andrew Berigan

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      Zendesk help bubble is appearing over submit button.
      This help bubble just appeared for all our agents. How can we turn it off?

      Publicado 23 oct 2021 · Andy Kimmell

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