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Ben Greeno's Avatar

Ben Greeno

Incorporación 16 oct 2021

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Última actividad 08 sept 2023

Zendesk Luminary

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11

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4

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2

RESUMEN DE LA ACTIVIDAD

Última actividad de Ben Greeno

Ben Greeno hizo un comentario,

ComentarioTicket customization

It would be great to get an essentials card for Organization info. Is that on the roadmap?

Ver comentario · Publicado 20 jul 2023 · Ben Greeno

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Ben Greeno hizo un comentario,

ComentarioTicket automation and collaboration

@... looking for a way to control which ticket form is used - so yes, arbitrary.

Ver comentario · Publicado 21 mar 2022 · Ben Greeno

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Ben Greeno hizo un comentario,

ComentarioTicket automation and collaboration

Hi @..., is it possible to set the ticket form used in a child ticket side conversation via the Side Conversations API? If not, is that coming soon?

Ver comentario · Publicado 28 feb 2022 · Ben Greeno

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Ben Greeno hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

Hi Barry Neary, is there any update on the timing of this EAP?

Ver comentario · Publicado 11 ene 2022 · Ben Greeno

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Ben Greeno hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

@... I'm not sure if this helps, but you can quickly minimize the Side Conversation window to view the main ticket conversation by clicking the minimize icon (see screenshot).

Ver comentario · Publicado 31 ago 2021 · Ben Greeno

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