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Alex Mashinski's Avatar

Alex Mashinski

Incorporación 16 may 2024

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Última actividad 22 ene 2025

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Última actividad de Alex Mashinski

Alex Mashinski hizo un comentario,

ComentarioAI agents and automation best practices

This is a great step in the right direction. Is there by chance any API ability to surface an endpoint around chat wait time. We are looking to utilize this to show an offering of the quickest route to contact in support. 

Ver comentario · Publicado 22 ene 2025 · Alex Mashinski

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Alex Mashinski hizo un comentario,

ComentarioZendesk messaging

Are there any thoughts towards allowing multiple third-party bots? We use multiple Brands and want to leverage different bots instances across those.

Ver comentario · Publicado 16 may 2024 · Alex Mashinski

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