Utilisation des images dans la médiathèque



image avatar

Elizabeth Williams

Zendesk Documentation Team

Modification le 01 mai 2025


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44 commentaire

Ian McMullen, not yet, but we are planning to add it in the future.

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Is there any option to rename image files from the image gallery?

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Heather Clawson

The delete option should be available when clicking on the three dots on the image in the gallery. If it's unavailable for you (and you are an admin) please raise a ticket with our support, we'll need to investigate it.

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Not sure if I'm just missing it, but I cannot find a "delete" option anywhere in the gallery. I have a number of images I need to delete as they are outdated. They are all contained in a single article. I can find all the images when I search for them, but when I select either all of them, or a single one, I cannot figure out how to delete. Do I need to open a ticket, or am I just missing it? I am the Admin on the account.

Thanks!

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Lil Herman, Lyn Thompson

Thank you for your feedback. We are planning to keep improving the gallery so all ideas and comments are highly appreciated. I encourage you to submit them to our community using this form

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Katarzyna,

Thanks for the response.  It would be much more useful if we could view which articles an image is in without having to access the replace modal. Hopefully, that's on the roadmap for an upcoming release. 

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Hello,

Will you be adding management features for the images Galery?
Some of the images were added several times, even if they had the same file name. This means I have several duplicates. 
I've started to delete them, but this deletion is very painful because I have to access each image, click the delete option, and confirm first that it isn't used in an article before I can delete it. 
The second point I have is that each time you search for an image, you keep on losing your search terms and filters after clicking Insert, Replace, or Delete an image. This makes it a very painful process to manage images. On a side note, our Gallery has now over 10 000 images

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Lil Herman, yes in replace image view you can see a sidebar that shows image's usage

 

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JACQUELINE LEHR, at this moment it's not possible to download/export images.

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Ari, I'm also having this exact issue right now.

Thank you for describing it so succinctly.

RE: >> (I've already opened a ticket: 11590559)

Please keep us informed.

Katarzyna Karpinska, please consider expediting this.

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