Zendesk Symfony JWT

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roy willian

Publication le 16 sept. 2022

 

We have a Symfony 2.8 based SaaS. We also use Zendesk. We want our users to be automatically signed in to Zendesk when they are signed in to our system. I know the solution is JWT.

I googled and found 2 bundles: https://github.com/lexik/LexikJWTAuthenticationBundle https://github.com/auth0/jwt-auth-bundleErgoal One officeSoftmation

But from a first look it seems these are used to authenticate into Syfmony using JWT, which is not what we want: the user has already signed in into Symfony, we simply need to authenticate it to Zendesk as explained here: https://support.zendesk.com/hc/en-us/articles/203663816

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      Nara

      Hi Roy, when building out a JWT auth flow for Zendesk with a custom integration like Symfony, it will ultimately be up to Symfony itself or a custom implementation to pass the JWT payload with relevant information to Zendesk's JWT system for use. In other words, it will be up to your own workflow to pass the auth information from Symfony into ZD. In case it can help for reference, more information on how a constructed JWT payload for ZD looks can be found here.

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