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Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

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      Feedback: Only Admins should be able to change staff members names
      Hi guys, Our team would love to see option that will disable agents/staff members access to edit their real names. For o...

      Publication le 30 mars 2022 · Anastasia Kachanova

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      Billing Request: Add AI usage charges by feature/usage
      As a Zendesk customer, we would like to utilize more AI features. While we have not been interested in the AI features f...

      Publication le 27 févr. 2025 · Megan Oksendahl

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      Ability to sort views specific to groups
      The documentation here:

      Publication le 26 févr. 2025 · Rich Talbot

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      capture the response of a webhook in order to use it to fire another trigger
      1. Created Webhook with Get call ,Response Body as result "results": [ { "id": 1505865345961, "url": "https://{SUBDOMAIN...

      Publication le 11 mai 2022 · Kirthi itagihal

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      Afiliaciones de Marcas
      Equipo zendesk El proceso de asignación de licencias se ha vuelto demasiado extenso. Sería ideal incluir la asignación d...

      Publication le 20 févr. 2025 · Paulette Lozano

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      PRODUCT FEEDBACK: Add assignees to 'Capacity rules' while working on small screen/laptop.
      Hi Team, We need to be able to fully utilize the Admin Center even when working on smaller screens/laptops, however, we ...

      Publication le 24 févr. 2025 · Nayden Penev

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      Agent Default Group reassignment
      I have a trigger set to assign new tickets to a default group for triage. When an agent uses the macro take it to manual...

      Publication le 02 juil. 2022 · Ashandra DeWalt

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      Product Feedback - Team Members Page
      The current Team Members page is much cleaner than the old one, but I'm sure you already understand it is missing some c...

      Publication le 06 nov. 2023 · Matt Davis

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      BUG - AI ad in Admin Center won't go away
      I have encountered this across multiple machines, multiple formats, after wiping cache, etc - this message won't go away...

      Publication le 11 févr. 2025 · mfg

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      Storage Needed tools and Enhancements
      I’m facing limitations that prevent me from resolving the storage issue effectively. For instance, when trying to manage...

      Publication le 13 sept. 2024 · Nizar Halaoui

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