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Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

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      Concern Regarding the "Don't ask again for this computer for 30 days" Option
      Planifié
      Dear Zendesk Team, I would like to raise a concern regarding the authentication feature in Zendesk that allows users to ...

      Publication le 27 déc. 2024 · Vinicius Henrique da Silva

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      Export all end users phone numbers
      Avec réponse

      Feature Request Summary:

      Exporting all end users phone numbers including primary and seconda...

      Publication le 25 mai 2022 · Jysk IT en del af Sagro I/S

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      Feature request - roles - configurable custom objects permissions
      It appears that the contributor and light agent roles permit view access to custom objects and are not configurable to b...

      Publication le 11 oct. 2023 · mfg

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      Feedback: Only Admins should be able to change staff members names
      Hi guys, Our team would love to see option that will disable agents/staff members access to edit their real names. For o...

      Publication le 30 mars 2022 · Anastasia Kachanova

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      Billing Request: Add AI usage charges by feature/usage
      As a Zendesk customer, we would like to utilize more AI features. While we have not been interested in the AI features f...

      Publication le 27 févr. 2025 · Megan Oksendahl

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      Ability to sort views specific to groups
      The documentation here:

      Publication le 26 févr. 2025 · Rich Talbot

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      capture the response of a webhook in order to use it to fire another trigger
      1. Created Webhook with Get call ,Response Body as result "results": [ { "id": 1505865345961, "url": "https://{SUBDOMAIN...

      Publication le 11 mai 2022 · Kirthi itagihal

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      Afiliaciones de Marcas
      Equipo zendesk El proceso de asignación de licencias se ha vuelto demasiado extenso. Sería ideal incluir la asignación d...

      Publication le 20 févr. 2025 · Paulette Lozano

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      PRODUCT FEEDBACK: Add assignees to 'Capacity rules' while working on small screen/laptop.
      Hi Team, We need to be able to fully utilize the Admin Center even when working on smaller screens/laptops, however, we ...

      Publication le 24 févr. 2025 · Nayden Penev

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      Agent Default Group reassignment
      I have a trigger set to assign new tickets to a default group for triage. When an agent uses the macro take it to manual...

      Publication le 02 juil. 2022 · Ashandra DeWalt

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