How can we get access to multiple Article templates using the Agent Workspace Knowledge button?

image avatar

Mary Paez

Data ultimo post: 29 nov 2021

Using Knowledge Capture, we can access several of our article templates and create articles from them.  However, Using the agent workspace, we only have access to one of them.  How can we get access to all the other templates?

 

 

See the difference in the screenshots of both:

 

Knowledge Capture

 

 

Agent Workspace Knowledge

 

0

4

0 commenti

      Accedi per lasciare un commento.

      Non hai trovato quello che cerchi?

      Nuovo post