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Advanced search - ordering of custom fields in report view
Data ultimo post: 01 ago 2023
We use custom forms and fields extensively and use the advanced search to obtain monthly ticket data to report on the groups that use them.
It would be very helpful if in the custom fields section of 'columns' were listed alphabetically so that they are grouped so they can be viewed and selected more easily.
Currently the list appears to be random and this can lead to fields being missed.
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2 commenti
David Williams
This is still a pressing issue for us and increasingly so.
The problem with having feature requests in this manner is that your users can only stumble across them if they search in the first place. I certainly don't have the time to randomly put in search terms just in case something looks interesting.
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Shawna James
Thank you for taking the time to provide us with your feedback. I'm sorry our team had missed responding to this when you first posted but I wanted to confirm that this has been logged for our PM team to review. For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. We sincerely value your par Thank you again!
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