chat session function optimization
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Data ultimo post: 29 ago 2023
Hi there, I would like to request During a chat session, customer A transfers the conversation to customer B. After customer B connects to the CHAT and successfully sends A message, the former customer A fails to leave in time due to various reasons, which still causes waste of human energy in this customer enquiry. It is suggested that customer A can leave automatically in this scenario
Can a solution be provided? This is frustrating the customers.
Thank you,
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