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Please add a send button to SMS

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Brian Chapman

Data ultimo post: 04 mar 2024

It would be much easier if there was a SEND button on the bottom right of the sms message box just like there is in chat. 

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    Sean Chuang

    Zendesk Product Manager

    Hello,

    Thank you for your suggestion. We will put this on our backlog for consideration. Our 2024 roadmap has been set so it is unlikely that this will be executed this year.

    Good suggestion!

    Thanks,
    Sean

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    Shawna James

    Community Product Feedback Specialist

    Hey Brian,
     
    Thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review. For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!

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