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Developer - Zendesk SDKs

Engage with fellow developers and our dedicated Developer Support team, exchanging questions and insights about Support and Chat mobile SDKs.

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      Visitor has to send a message after prechat form to begin chat
      I have added iOS SDK to app. It goes through the prechat form, but what I notice is after it asks the questions for visi...

      Data ultimo post: 21 feb 2025 · Nate Laff

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      Zendesk iOS Mobile SDK Push notifications not working
      Hi there. When we respond to tickets submitted via the mobile SDK, users receive our replies; however, they do not recei...

      Data ultimo post: 08 gen 2025 · Elon (Yurii Martyniak)

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      How to create a non-conversational view Using Zendesk Unity SDK version 2.3.0
      I am trying to create a non-conversational view from Zendesk Unity SDK 2.3.0 but I can not find anything about it on the...

      Data ultimo post: 28 gen 2025 · Yuri Kimo

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      Tickets created via the Messaging chat widget are missing crucial contextual information like user email address
      We are facing an issue with the tickets created via the Messaging Web SDK, here is a summary of the issue with tickets m...

      Data ultimo post: 04 dic 2024 · Henderson Pinto

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      Build error while integrating with iOS native project on a React Native application
      Hi everyone. Hope you're doing well. :) As Zendesk doesn't have React Native support yet, we've been trying to integrate...

      Data ultimo post: 20 feb 2025 · Rodrigo Borges Soares

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      Failed to decode JWT
      Con risposta
      Hi you guys, I took the steps according to the documentation to enable authenticated visitors for messaging with Zendesk...

      Data ultimo post: 02 giu 2022 · Toan Nguyen

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      iOS SDK Swift 5.7.1 support
      Hi, I'm trying to use the ZendeskSDKMessaging in Xcode 14.1 which swift version is 5.7.1 and I'm getting this error in Z...

      Data ultimo post: 07 dic 2022 · Marcos Alba Soler

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      Issue with "Ask HR" Form Popup in Zendesk Portal for English Language
      I’m facing an issue with the "Ask HR" form popup in the Zendesk portal and need some insights.

      Data ultimo post: 20 feb 2025 · Anannyashree Sharma

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      Push Notification Support for Zendesk Web Chat in a Capacitor-Based Mobile App
      Hi, We are integrating Zendesk Chat into our mobile app, which is built as a web app wrapped in a Capacitor shell. In th...

      Data ultimo post: 19 feb 2025 · ajanth.kathirkamu

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      Messaging widget not logging user in with valid JWT?
      I have the messaging widget configured with the login callback that provides it with a JWT. The JWT is valid: I can see ...

      Data ultimo post: 10 feb 2025 · David Gilman

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