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Developer - Zendesk APIs

Engage with fellow developers and our dedicated Developer Support team, exchanging questions and insights about Zendesk APIs.

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      Update locale in support from the Help Center User Profile page
      I am looking for a way to let users update their preferred language from the help center profile page. While that works ...

      Data ultimo post: 14 gen 2025 · Nezir Dzanko

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      Is there a way to listen to ticket conversations or trigger a webhook whenever there's a new message?
      Hi, I am looking for a way to get real-time notifications on messages (needs to cover both ends: agent and the user). Is...

      Data ultimo post: 09 gen 2025 · Claire

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      Zendesk Support Users search API doesnot return search query on realtime
      Hi Zendesk Team, i have encountered some unusual search issues with zendesk support users api . i have following url url...

      Data ultimo post: 09 gen 2025 · Sharad Bhandari

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      Ticket comments are incomplete and inaccurate
      Hey so, I've been using the Zendesk REST API for email channels to retrieve ticket comments and it's been fairly straigh...

      Data ultimo post: 09 gen 2025 · Brian G

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      Is there a way to actually *delete* existing attachments on ticket comments based on a search?
      By delete, I mean delete, not “redact”. I mean using the API to run a search that has “has_attachment:true” inclu...

      Data ultimo post: 07 gen 2025 · Adam Field

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      Custom Fields in Zendesk Web Widget Not Transferred to Tickets
      Hi Community, I’m having trouble with dynamically prefilled custom fields in the Zendesk web widget. Despite following t...

      Data ultimo post: 19 dic 2024 · Gosia

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      Using search api to find end user details (using emaiid as query parameter)

      Hi Team,

      We are trying to search user in zendesk system using user email through Zendesk API...

      Data ultimo post: 06 gen 2022 · Chandrajyoti Das

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      "Update Many Macros" Endpoint Not Updating Actions
      Hi team, Could someone please help me figure out how to format the json to set actions (i.e., update fields) for many ma...

      Data ultimo post: 15 ago 2024 · Zachary Spence

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      Zendesk x Power Automate "Get items"
      Hi everyone, I am trying to use the action "Get items" from the connector Zendesk and want to filter for our custom fiel...

      Data ultimo post: 26 set 2023 · Nicolas Mohr

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      Setting up Webhook to trigger Internal Comment
      Hello 1264158216949, You had provided the below comment on 10/4/2...

      Data ultimo post: 07 giu 2023 · Noelle Cheng

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