Agent Status Activity history API endoint
投稿日時：2021年8月24日
Hello,
In the event is its believed that an agent is avoiding calls, can we please add a query dataset that will include a history of an agents activity whenever a change is made to their status?
Agent 1:
7:00 - Log in
7:13 - Call leg accepted
7:16 - Wrap up
8:00 Away status
8:03 Online Status
etc.
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