Add Submit a Request button on the Help Center
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投稿日時:2015年8月04日
I've customized the help center which will be the landing page for users. How do I add a "Submit a Request" button to that page.
Thanks!
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17
投稿日時:2015年8月04日
I've customized the help center which will be the landing page for users. How do I add a "Submit a Request" button to that page.
Thanks!
0
17件のコメント
iseeBell
Hi, I have added a link in the header, it shows up on the computer. How can i display it under the dropdown menu in mobile view?
thanks
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Emma
I'm trying to link two buttons in my help center. 1 to a surveymonkey survey and 1 to the contact form. I have added the category, section and article, but I'm totally lost as to where to enter the code linked in that github link. I can't seem to find the ID for the new category I created. The home page and category page don't have the names of specific categories. What am I missing?
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Dan Cooper
Hi Heather!
We hide our web widget by default and only use it for article feedback as part of our knowledge process. However, I think you could apply the same principle for your use case.
We have a link at the bottom of our articles that when clicked will show the Web Widget. Try pasting this into where you want the link to show up in your theme.
<a onclick="zE.activate({hideOnClose: true});" style="cursor:pointer;">Submit a request</a>
In the Header, we also include the following code to hide the web widget by default. It only displays when someone clicks the link.
<script>
zE(function() {
zE.hide();
});
</script>
You may not want to hide the web widget all the time, if not, then don't include the script in the header, and you can probably remove the {hideOnClose:true} text in the HTML above.
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Jessie Schutz
Hey y'all! I just pinged the Mods to see if anybody can help. :)
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Jennifer Rowe
Hey Heather, somebody was just telling me that they do this...I think maybe it was Daniel Cooper.
Maybe he'll jump in and help, or one of our other HC experts, like Wes or Diziana.
It'd make a cool tip in our Tips & Tricks section! (hint, hint, somebody)
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Heather Rommel
Any ideas on how to make the "Submit a Request' Button automatically point the user to the Web Widget and open it for them?
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ModeratorWes
@Marina - Here is what you need to do. Create a category called Submit a Request, add a section, add an article. Apply the following code. https://gist.github.com/moderatorwes/91116a07973a53ae5b5ccefae4f555b0 In my code I'm linking to the Community however you can apply the same thing for a submit a request button which would make it look exactly like the other buttons.
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Marina Baham
I haven't activate it yet but here is the link. Also, a picture attached, as to what I have now.
Please note: we are a small team and don't have a savvy front end person to help. So trying to learn in the meantime :)
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ModeratorWes
@Marina - I'll be glad to help you out however I need to see what you got so far. Can you provide a link to your Help Center
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Marina Baham
I have made the button, now how can I center this button and make it bigger?
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