Audit Log Search need more filter options完了
Feature Request Summary:
Zendesk Support should have more filter options based on different module logged.
its gets difficult to search audit log. except date the other options are really don't help. we go to audit log to search when we don't know who performed the actions. date filter gives so many logs its annoying to manually go thru.
Business impact of limitation or missing feature:
becomes manual process for admins to check the audit logs. filters don't help
Hi Dinesh Korgaokar,
Thank you for the feedback on the Audit log. I know the team is planning to release another filter for the Item column the quarter (Q4) so be on the look out. We appreciate the feedback so keep it coming. Keep an eye out in our Announcements where the team will share when this feature is available.
Rusty, that's existing to hear. Most of the time I am trying to figure out who made the change so I hope the Q4 changes include selecting the object, such as the person, the trigger, the role, etc., to see who made the change.
I always have to export the Audit Log, open in Excel, add a data filter and search.
Here to share that the announcement just went out for filtering the Audit log by what's in the Item column. This should address your original piece of feedback but let me know if there's more you need.