Announcements
New features, fixes, and other important announcements
- CX Maturity Event! Achieving higher growth though the power of CSAT
- Announcing the help center search crawler EAP
- Giving Product Feedback at Zendesk
- Announcement: Introduction to end user authentication in messaging
- Announcing the new Help Center Unified Search API
- Zendesk Community Weekly Digest - December 2, 2021
- Announcing the Ticket Predictions API is in early access
- WhatsApp pricing change announcement
- Announcing the Zendesk intelligent triage EAP
- Current and upcoming Zendesk betas
- Announcing emergency calling capability and Enhanced 911 (E911) for certain countries in Zendesk Talk
- Announcing Support settings in Admin Center (final phase)
- 2021-12-13 Security Advisory - Apache Log4j (CVE-2021-44228)
- Announcing Contact Details updates in Help center
- Announcing the circle shaped launcher within the messaging Web Widget
- Announcing inactive Chat Lite account deletion
- 2021 Zendesk Community Award Winners
- Zendesk Community Weekly Digest - November 18, 2021
- Announcing an improved admin experience to manage fields for user and organizations
- Zendesk Community Weekly Digest - November 11, 2021
- Announcing composer migration for the Zendesk standard agent interface
- Announcing assign links in the Zendesk Agent Workspace
- Announcing the requirement for unique custom role names
- Announcing additional flexibility for your digital line setup
- Zendesk Community Weekly Digest - November 4, 2021
- Join us for Zendesk Community Day, Wednesday, November 10
- What's New quarterly roundup: November 2021
- Announcing article creation in Knowledge
- Consolidating Guide dashboards in Explore
- Removal of Sell Client Space
- CX Maturity Event! Achieving higher growth though the power of CSAT
- Announcing the help center search crawler EAP
- Giving Product Feedback at Zendesk
- Announcement: Introduction to end user authentication in messaging
- Announcing the new Help Center Unified Search API
- Zendesk Community Weekly Digest - December 2, 2021
- Announcing the Ticket Predictions API is in early access
- WhatsApp pricing change announcement
- Announcing the Zendesk intelligent triage EAP
- Current and upcoming Zendesk betas
- Announcing emergency calling capability and Enhanced 911 (E911) for certain countries in Zendesk Talk
- Announcing Support settings in Admin Center (final phase)
- 2021-12-13 Security Advisory - Apache Log4j (CVE-2021-44228)
- Announcing Contact Details updates in Help center
- Announcing the circle shaped launcher within the messaging Web Widget
- Announcing inactive Chat Lite account deletion
- 2021 Zendesk Community Award Winners
- Zendesk Community Weekly Digest - November 18, 2021
- Announcing an improved admin experience to manage fields for user and organizations
- Zendesk Community Weekly Digest - November 11, 2021
- Announcing composer migration for the Zendesk standard agent interface
- Announcing assign links in the Zendesk Agent Workspace
- Announcing the requirement for unique custom role names
- Announcing additional flexibility for your digital line setup
- Zendesk Community Weekly Digest - November 4, 2021
- Join us for Zendesk Community Day, Wednesday, November 10
- What's New quarterly roundup: November 2021
- Announcing article creation in Knowledge
- Consolidating Guide dashboards in Explore
- Removal of Sell Client Space