Announcements
New features, fixes, and other important announcements
- Announcing Google Analytics 4 for Help Center
- Announcing dynamic content for Unified Agent Status
- Announcing the ability to dynamically adapt dashboard data based on viewer
- Announcing new formatting tools in the content blocks editor
- [OPEN BETA] Announcing custom fields filtering in the new request list experience
- Announcing customizable sections for deal attributes on deal details page in Sell
- Web Widgets (messaging and Classic) will no longer be supported on Internet Explorer 11
- Current and upcoming Zendesk betas
- Announcing the retirement of Zendesk’s On-Premise WhatsApp Hosting
- Announcing board view for deals in Sell
- Announcing the macro suggestions EAP
- Announcing custom ticket statuses
- Announcing primary email verification for team members
- Announcing idle timeout for unified agent statuses
- Announcing improved readability of lead attributes in Sell
- Announcing the removal of Net Promoter Score (NPS)
- Announcing answer-level Flow Builder reporting in Explore
- Announcing new formatting tools for images in content blocks
- Announcing Type-ahead Filtering in Knowledge
- Announcing enhancements to triggers and automations
- Announcing publishing content blocks without impacting article status
- Announcing - Channel Name as a trigger condition for messaging
- Announcing - Slack Direct Messages Multiple Handle Support
- Acting with a unified customer view on Zendesk
- Announcing filtering the audit log by the Item column
- Announcing the removal of native Sell integrations for Google Drive and Dropbox
- What's New + Community Day November 9
- Zendesk User Groups Have Launched!
- Announcing messaging in the iOS Zendesk Support mobile app
- Announcing a new conversation view in Sell
- Announcing Google Analytics 4 for Help Center
- Announcing dynamic content for Unified Agent Status
- Announcing the ability to dynamically adapt dashboard data based on viewer
- Announcing new formatting tools in the content blocks editor
- [OPEN BETA] Announcing custom fields filtering in the new request list experience
- Announcing customizable sections for deal attributes on deal details page in Sell
- Web Widgets (messaging and Classic) will no longer be supported on Internet Explorer 11
- Current and upcoming Zendesk betas
- Announcing the retirement of Zendesk’s On-Premise WhatsApp Hosting
- Announcing board view for deals in Sell
- Announcing the macro suggestions EAP
- Announcing custom ticket statuses
- Announcing primary email verification for team members
- Announcing idle timeout for unified agent statuses
- Announcing improved readability of lead attributes in Sell
- Announcing the removal of Net Promoter Score (NPS)
- Announcing answer-level Flow Builder reporting in Explore
- Announcing new formatting tools for images in content blocks
- Announcing Type-ahead Filtering in Knowledge
- Announcing enhancements to triggers and automations
- Announcing publishing content blocks without impacting article status
- Announcing - Channel Name as a trigger condition for messaging
- Announcing - Slack Direct Messages Multiple Handle Support
- Acting with a unified customer view on Zendesk
- Announcing filtering the audit log by the Item column
- Announcing the removal of native Sell integrations for Google Drive and Dropbox
- What's New + Community Day November 9
- Zendesk User Groups Have Launched!
- Announcing messaging in the iOS Zendesk Support mobile app
- Announcing a new conversation view in Sell