Announcements
New features, fixes, and other important announcements
- June 2023 Zendesk Community Events and User Groups
- Announcing a spam prevention tool in CSAT
- Announcing drill in for the beta dashboard builder
- Deep Dive on Adaptable Agent Workspace Event Summary
- Announcing Templating API v3 with improved rich text editor
- Announcing assisted messaging activations
- Current and upcoming Zendesk betas
- Community Event Summary: Deep Dive on Zendesk AI
- Announcing a change to a new article in section e-mail notification
- Announcing the new account level image gallery for articles
- Announcing new testing capability for conversation bots
- Community Event: Deep Dive on Zendesk AI
- Announcing the summarization and text enhancing EAP
- Announcing: Help center events available in the Audit log
- Announcing featured articles in Guide search
- Announcing Voice API powered by Zendesk Messaging
- FAQ: Chat to messaging auto-activation
- Announcing new filtering features in Explore
- Announcing changes to calculations in Explore
- Announcing visibility of all macros to admins
- What's New quarterly roundup: Q2 April-June 2023
- Insights from the Agent Workspace PM Roundtable Community Event (March 2023)
- Announcing semantic search in Guide
- Join us for the virtual broadcast of Zendesk Relate 2023
- May 2023 Zendesk User Groups and community events
- Update: Removal of the Zendesk Social Messaging App
- Announcing draft mode in the composer
- Announcing group service level agreements
- Announcing plan-based product limits for images in Guide
- Announcing search in the content blocks list
- June 2023 Zendesk Community Events and User Groups
- Announcing a spam prevention tool in CSAT
- Announcing drill in for the beta dashboard builder
- Deep Dive on Adaptable Agent Workspace Event Summary
- Announcing Templating API v3 with improved rich text editor
- Announcing assisted messaging activations
- Current and upcoming Zendesk betas
- Community Event Summary: Deep Dive on Zendesk AI
- Announcing a change to a new article in section e-mail notification
- Announcing the new account level image gallery for articles
- Announcing new testing capability for conversation bots
- Community Event: Deep Dive on Zendesk AI
- Announcing the summarization and text enhancing EAP
- Announcing: Help center events available in the Audit log
- Announcing featured articles in Guide search
- Announcing Voice API powered by Zendesk Messaging
- FAQ: Chat to messaging auto-activation
- Announcing new filtering features in Explore
- Announcing changes to calculations in Explore
- Announcing visibility of all macros to admins
- What's New quarterly roundup: Q2 April-June 2023
- Insights from the Agent Workspace PM Roundtable Community Event (March 2023)
- Announcing semantic search in Guide
- Join us for the virtual broadcast of Zendesk Relate 2023
- May 2023 Zendesk User Groups and community events
- Update: Removal of the Zendesk Social Messaging App
- Announcing draft mode in the composer
- Announcing group service level agreements
- Announcing plan-based product limits for images in Guide
- Announcing search in the content blocks list