最近の検索


最近の検索はありません

Zendesk Explore

回答済み


投稿日時:2023年5月18日

We use Zendesk reports to report on agent weekly activity. I.e  1) how many tickets created? 2)how many set to solved? 3) How many tickets assigned/unassigned? 4) How many articles created, published, edited?

We have around 20-25 reports as such. 

Now when we have a new hire, we have to go into each report to add the agent. Is there a way to make Explore reports dynamic ?(so new agents do not need to be added manually)


0

2

2件のコメント

サインインしてコメントを残してください。

お探しのものが見つかりませんか?

新規投稿