ability to filter by multiple statuses in the end-user view
投稿日時：2024年11月08日
Hello,
In the end-user view, it is not possible to select multiple statuses simultaneously.
As a result, clients are required to select each status individually, and there is no view that allows them to quickly see all tickets currently being handled by support (e.g., statuses such as new, open, and stand-by).
2
1
1件のコメント
Shawna James
Thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review. For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!
2
サインインしてコメントを残します。