Can we add a group in Zendesk as approver?
投稿日時：2025年3月10日
Can we add a Group that we created in Zendesk? Suppose we have a Managers group and an agent generates an approval workflow for the group triggering an email and a slack message. If anyone from that group can approve the request, the request status will be approved.
Do you have something in works for a use-case like this?
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