고객이 웹페이지를 로드할 때 위젯이 실시간 채팅 세션에 직접 열리도록 하려면 어떻게 해야 하나요?

image avatar

Elissa Tikalsky

Zendesk Digital Resources Team

2025년 4월 04일에 편집됨

0

0

댓글 5개

날짜
    최신순
      image avatar

      Chris Vázquez

      I've used ChatGPT to create many variations of HTML and all of them can display the widget on a blank webpage but I can't figure out how to have the widget open automatically without being clicked no matter what I try. It's loaded and can be clicked - just can't get it to open automatically

      0

      image avatar

      Chris Vázquez

      Hey David, I tried your solution above and it still doesn't work unfortunately.

      0

      image avatar

      David

      Hi Davide, 

      Usually that zE.activate is not a function error is from the Widget code not actually being loaded on the site correctly.  Ensure it is then try that again.  

      Assuming it IS loaded, try to wrap the code in a setTimeout function to delay its execution until the zE object is available with this:
      <script type="text/javascript">
        setTimeout(function () {
          zE(function () {
            zE.activate();
          });
        }, 3000);
      </script>

      0

      image avatar

      Davide Cuppone

      Hello, I tried

      zE(function() {
      zE.activate();
      });

      and receive the error 


      zE.activate is not a function

      the other solution 

      zE('messenger', 'open');

      does nothing

      0

      image avatar

      Inspera LLC

      I was brought to this post by wanting to link "contact us" buttons and links to our Messenger widget. I found the following workaround on my own:

      <a href="javascript:void(0);" onclick="zE('messenger', 'open');">

      That will cause the messenger on your page to open on clicking the button or link.

      1

      로그인하세요.

      계정 세부 정보

      세부 정보를 보려면 로그인하세요.

      로그인하여 계정 세부 정보를 한 눈에 확인하세요.

      로그인

      추가 콘텐츠