client.get('ticket.requester.groups') is empty until open requester tab
답변함Hello everyone,
I found the issue, that client.get('ticket.requester.groups') returns no groups until you open the ticket requester tab and then go back to the ticket page.
Is there a way to bypass it, or is it a bug that going to be fixed in near future?
Best regards,
Andriy
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Hey Dev account,
Thanks for reaching out!
Would you mind sending through the relevant code so I can take a look into this for you? Just be sure to redact any sensitive information.
Thanks!
Tipene
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Hey Tipene,
I just tried to make the app from scratch, and it worked. I don't have time to debug the actual app right now, and it's hard to put all relevant code because there're a lot of files.
Basically, I call client.get('ticket.requester.groups') in the root of the app, but it doesn't work. Maybe, it was a temporary issue or related to browser cache. Anyway, I'll get back here if this problem still persists.
Thanks,
Andriy -
No worries, be sure to let me know if you run into the issue again!
Thanks,
Tipene
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