Disconnection error alert (toast) shows up on 0.5 second

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Maxim Globak

2022년 8월 05일에 게시됨

A disconnection error appears for 0.5 seconds (or less) in an iOS app when a user returns to the ZenDesk chat screen.
Does anyone have any idea how to fix that?

ZendeskChatSDK 2.12.0

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      Maxim Globak

      Hi Christopher,

      Thank you for the response.

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      Christopher Kennedy

      Hi Maxim,
       
      This is expected behavior whenever the user leaves the chat view - chat is actually disconnected at that point.  Even though this happens, the chat session remains active until the inactivity timeout is reached.  So the user is able to reconnect and continue the chat when returning to the chat view.

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