App's parameter

Hi Keerthanapriya,

Here's a link to the docs which describe the available types in the manifest parameters. In your case, you should use the type "multiline".

Hi Team, https://support.zendesk.com/hc/en-us/profiles/1263169173630-Christopher-Stock,

What are the param type we can use? Can we use multi-line or Text area param type in manifest.json file? it is throwing error stating invalid param.

1. On the App Parameters screen, click Create app parameter. A new row is added to the list of parameters.
2. Enter the following information in the appropriate fields: Parameter Name – enter a unique identifier for the parameter. ...
3. Click Save. You can now use this parameter in your application.

An app parameter is a container for values that are used repeatedly in your application. You can insert an app parameter into a DataPage, authentication, or connection object. It can be edited independently without editing the object where the app parameter is used.

Great, glad I could help. The admin installing the app will be presented with the app configuration screen as part of the installation process. This screen can also be accessed at any time in the future by accessing the 'Change settings' menu for an installed app.

There are native configuration options that appear for all apps (Title, Role restrictions, Group restrictions) plus any specific parameters for the app.

Admins can find this in the Admin Centre > Apps and Integrations > Apps > Zendesk Support apps

Thank you Christopher Stock that's what I needed! I'm sorry I'm having a difficult time finding the what I need in the docs even after researching online as well.

Apparently when testing locally, I can set these parameters when I launch the dist server. Where would an admin set these settings on the real online environment?

Hey Alexis00 - ChatGPT. You can do this by adding a 'parameters' array to your apps manifest.json file. There's more information about it here.