최근 검색
최근 검색 없음
Feature request: Triggers and automations to allow action = Add internal note
2024년 10월 03일에 게시됨
Following on from https://support.zendesk.com/hc/en-us/articles/6191477770906-Recipe-Adding-comments-and-notes-to-tickets-using-triggers
It appears the ability to have the trigger/automation action to add an internal note is not available, unless AI add-on is purchased or via webhooks.
We would like this simple action to be available to all, and not limited to above please?
42
32
댓글 32개
Sam Goulet
Right on Joel!
Glad you folks finally got the work done, looking forward to use the feature as soon as it's available!
0
Stephen
I am utterly thrilled to see this feature rolling out. I will making use of it from the day it becomes available!
I am very excited.
1