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Request to Display Resolved & Unresolved Conversation Count on the Dashboard



2025년 1월 31일에 게시됨

Currently, the count for resolved and unresolved conversations is only available in Insights. Would it be possible to add these metrics directly to the dashboard for easier visibility? This would help streamline reporting and allow for quicker access to key data without needing to navigate to Insights.


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Shawna James

Community Product Feedback Specialist

Hello Raida, 
 
Thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review, and for future reference, here’s our product feedback template. This template has been designed by community members and PM's to help users provide the most accurate details for their feature request so that we can better understand your use case and needs. You do not need to update your post now but we would appreciate it in the future if you could utilize the template.
 
For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!

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