Allow “Sign in with Microsoft” to work with business accounts

This seems like an odd nuance, but I recently discovered that the “sign in with Microsoft” SSO button does not work for end users that have a Microsoft Business account. Almost all Zendesk clients work with businesses, and most businesses use Microsoft… so it only makes sense to have an SSO button that works, out of the box, for end users to sign in using their Microsoft account.

A Zendesk PM [1] mentions that it should be made using SSO by us, but Zendesk is unable to provide proper options to make it working directly to Microsoft using /common/ endpoint, SAML is a feature per tenant and we are looking for social login to support multitenant and personal accounts. Microsoft never restricted the Social Login feature using Microsoft Business account, its part of their /common/ login endpoint that allows login for all personal and tenant (business) accounts.

Note that the Google SSO button works with Personal AND Business (Google Workspace) accounts, it makes our jobs even more challenging to explain for our multisolution clients that they can use their Google Workspace accounts, but they cannot use they Microsoft account using exactly same domain. 

Please, revert this decision as soon as possible.