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Developer - Zendesk APIs

Engage with fellow developers and our dedicated Developer Support team, exchanging questions and insights about Zendesk APIs.

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      Is there any way to know 100% that a Notification has been sent to a requester?
      Hello everyone. Thanks for the help in advance. I am creating an internal tooling for my company where we can share a se...

      2025년 1월 30일에 게시됨 · Lucas Mattioli

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      Some uploads fail randomly using Help Center Attachments API
      Hi Everyone, I'm using

      2025년 1월 28일에 게시됨 · Divya Chauhan

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      Questions about Help Center API::Articles::Create Article
      Hello everyone, As you read the following, I am trying to create something in gas that will create articles in the Help ...

      2025년 1월 27일에 게시됨 · KAZUYUKI NITANAI

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      Issue with Branching Based on Agent Availability in Zendesk Chat API
      Hey everyone, I followed this

      2025년 1월 31일에 게시됨 · Alexander Yurpolsky

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      Individual tracking IDs for ticket creation in "Create Many API"?
      Problem statement: In create many api, we do not get individual tracking-id for each ticket object, Instead in response ...

      2025년 1월 27일에 게시됨 · karankuwarbidxb

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      Sending an email to the requester via API
      Hi, I would like to send an answer to the requester from a Zendesk app that I am developing. My organisation is only usi...

      2025년 1월 27일에 게시됨 · Mads Lang Sørensen

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      Updating ticket fields via API
      I want to deactivate 200+ fields that are no longer used on any forms. I thought I may be able to do so using the ticket...

      2025년 1월 23일에 게시됨 · mfg

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      Help with Creating Zendesk Guide Articles via API in Power Automate: "The Value is Not Updatable" Error
      I am encountering persistent issues when trying to create a Zendesk Guide article via Power Automate. Despite following ...

      2025년 1월 21일에 게시됨 · Dillon Vance

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      Redirecting a given page to an external website
      Hi How do I go about redirecting a given page to an ‘external’ website (not under Zendesk)? Thanks! Example:

      2025년 1월 22일에 게시됨 · Peter Cimring

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      Create Trigger to notify active Webhook through API
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      When creating a Trigger through the API endpoint, I wish to set the trigger's action to be to notify a webhook. How do I...

      2021년 11월 12일에 게시됨 · Pavel Grigorov

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