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Individual tracking IDs for ticket creation in "Create Many API"?
Posted Jan 27, 2025
Problem statement:
In create many api, we do not get individual tracking-id for each ticket object, Instead in response we get an array of objects and one tracking id for all ticket objects, so it is difficult for us to create a mapping.
Expected output-
in request body we can share a uuid for each object with which they can map the response and with GET api provide the same to us. in response of create many provide us a uuid and when we hit API for response of create many provide same id with status
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1 comment
Erica Girges
I would recommend using the ticket id's if you're trying to track individual ticket job statuses. Once the create many request is made I would store the generated ticket id's. That way when you call the job status endpoint you can then filter and return the exact ticket you're looking for.
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