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Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

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It would be great if the new Teams page in Admin Center would allow us to upgrade or downgrade agent licenses in bulk. W...

2022년 4월 19일에 게시됨 · Bradley Weismann

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When a new end-user is created his/her default right on tickets that they can view is set on "requested" tickets. It wou...

2022년 5월 07일에 게시됨 · Raphaël Péguet - Officers.fr

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Hi Folks, Love the redesign, but this once again creates a lot of confusion and problems because you have multiple thing...

2021년 10월 01일에 게시됨 · CJ Johnson

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Feature Request Summary:

Being able to manage the branding (colors, logo, tab icon) for the ...

2022년 5월 03일에 게시됨 · Monica

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Feature Request Summary:

Resize the "Description shown to customers" field on the new/edit T...

2022년 5월 16일에 게시됨 · Sam

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Currently, the audit log shows you the name of a requester who was suspended. This is not unique, and gives you no way t...

2022년 5월 05일에 게시됨 · CJ Johnson

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Hi Zendesk team, I would like to see if we could have additional operator IN in addition to the current conditions (Is, ...

2022년 4월 26일에 게시됨 · Miki Kanomata

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I'm trying to research unsuccessful Webhook Activity in order to troubleshoot.
This would require a filt...

2022년 4월 28일에 게시됨 · Ben Wanless

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When we created new view to filter specific tickets like the ones which are not triggered into any group (We call them "...

2022년 4월 26일에 게시됨 · Qin Brian

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The search function in groups only allows you to search based on the start of the group name not from any portion of the...

2022년 3월 30일에 게시됨 · Meg Gunther

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