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Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

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Is it possible to create dynamic agent groups in zendesk

2021년 11월 08일에 게시됨 · mithilesh kumar

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Hello, we have noticed since switching over to using admin center that when you are configuring a trigger it will someti...

2021년 10월 26일에 게시됨 · Meg Gunther

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I don't see the admin role on the roles page and I don't get why? Where do I need to search for my admins in Zendesk?

2021년 10월 28일에 게시됨 · Thomas D'Hoe

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Perhaps I'm missing this, perhaps it's not available. Is there a way to restrict "Guide Admins" (users with "Can manage ...

2020년 2월 19일에 게시됨 · Michael Mader

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Nice but columns should include Role. Should also be able to sort on any column. Would be great to be able to select whi...

2021년 9월 23일에 게시됨 · Mark Szymanski

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We need to prevent admins to give other staff admin roles due to our security issues. Creating custom roles are not suit...

2021년 7월 06일에 게시됨 · Eski Admin Hesabı

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Feature Request Summary:

There should be a filter line to filter the list of agents by their...

2021년 9월 24일에 게시됨 · Josef Prandstetter

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Hello Zendesk Team, I saw your recent changes in managing agents' access to the line. Even previously it was not straigh...

2020년 12월 15일에 게시됨 · Anna (Mintos)

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It would be handy if I could set an alert to me as the admin (or a specific group) and the Agent if they haven't used th...

2021년 11월 11일에 게시됨 · Mark Moran

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It's hard as an administrator to administer anything from mobile with zendesk. Consider mobile when building features pl...

2021년 10월 26일에 게시됨 · Josh

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