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Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

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Welcome to the Product Feedback Topic for Zendesk's Admin Center!

No one knows our products bet...

2023년 9월 29일에 게시됨 · Shawna James

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We have launched a new feedback form for your product feedback and feature requests. This format is meant to help our PM...

2023년 9월 29일에 게시됨 · Shawna James

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Hello Zendesk admins, I wanted to ask you a question. How do you learn how to set up and optimize Zen...

2021년 8월 23일에 게시됨 · Phil Grove

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Zendesk admins, we heard you loud and clear! You wanted one place to update settings, a more structured, organized...

2021년 9월 20일에 게시됨 · Parag Pradhan

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It would be lovely if there were an option that would allow users within a role to add and edit all end users, wi...

2025년 3월 19일에 게시됨 · Shelby Darby

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I would like to be able to use incoming emails' headers, such as To (and I suppose From and CC as well) as trigger condi...

2023년 3월 22일에 게시됨 · Daniël Nieuwendijk

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Hi Zendesk Team! Do you have in product roadmap a feature of usage numeric ticket fields in conditions of automations?

2022년 11월 28일에 게시됨 · Kirill Akimov

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Please give a quick overview of your product feature request or feedback and note who in your org is affected by...

2025년 3월 14일에 게시됨 · mfg

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Hi Team, We would like to be able to have and use Capacity Rule Automations. Idea of these automations is the following:...

2025년 3월 14일에 게시됨 · Atanas

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Please give a quick overview of your product feature request or feedback and note who in your org is affected by...

2025년 3월 14일에 게시됨 · mfg

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