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Zendesk EAP - Article Multiplacement

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      Category is missing for certain brands
      The category Media finance does not show for all of the applicable brands. It only shows for Mediaocean Germany and Medi...

      2024๋…„ 10์›” 08์ผ์— ๊ฒŒ์‹œ๋จ ยท Erin Downing

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      Adding an additional placement for an article in progress should not publish the changes
      Once I added an additional placement for an article with some unpublished changes (In progress), I noticed that the arti...

      2024๋…„ 10์›” 01์ผ์— ๊ฒŒ์‹œ๋จ ยท Katerina Papaefthymiou

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      Articles in multiple sections showing more than once in Knowledge Context Panel Search
      Articles placed in more than one section are showing for each section in which they are placed in the Knowledge Context ...

      2024๋…„ 11์›” 19์ผ์— ๊ฒŒ์‹œ๋จ ยท Bill Decker

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      Changing Managed By Permission Issue
      I'm running into some weird problems where when I try to change the managed by group, the update isn't saving despite th...

      2024๋…„ 11์›” 12์ผ์— ๊ฒŒ์‹œ๋จ ยท Adrienne Soong

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      Cannot Place Article in Section
      I want to move a few articles to other categories but it's not letting me select just the section and not folders in the...

      2024๋…„ 11์›” 12์ผ์— ๊ฒŒ์‹œ๋จ ยท Adrienne Soong

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      Create a View List to show you which articles have been placed into multiple sections.
      Can you create a View to show you all the articles placed in more than one section? I couldn't see any current filters t...

      2024๋…„ 11์›” 14์ผ์— ๊ฒŒ์‹œ๋จ ยท Jesse H

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      Article placed into multiple sections appears multiple times in "All articles"
      Following on from

      2024๋…„ 11์›” 14์ผ์— ๊ฒŒ์‹œ๋จ ยท Jesse H

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      Maximum number of sections selected
      Issue: Maximum number of sections selected. You need to deselect 1 section. (Limit: 10 sections per article).
      1. E...

      2024๋…„ 11์›” 14์ผ์— ๊ฒŒ์‹œ๋จ ยท Jesse H

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      Unarchiving an article to update the section
      Issue: When I unarchive an article to then update the section, the section does not update to the section you chose when...

      2024๋…„ 11์›” 14์ผ์— ๊ฒŒ์‹œ๋จ ยท Jesse H

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      Duplicate article URLs
      We've also noticed that placing an article in multiple categories categories creates additional URLs for each category i...

      2024๋…„ 10์›” 09์ผ์— ๊ฒŒ์‹œ๋จ ยท Tiffany Maberry

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