O editor de código-fonte permite editar a fonte HTML dos artigos e blocos de conteúdo da central de ajuda. Isso permite personalizar e estilizar o conteúdo da central de ajuda de maneiras que não são possíveis usando o editor WYSIWYG padrão. Para manter sua central de ajuda segura e fornecer a melhor experiência para o usuário final, o Zendesk limita o HTML que pode ser usado em artigos e blocos de conteúdo.
As seções a seguir listam os elementos, atributos e conteúdo HTML compatíveis com os artigos e blocos de conteúdo. Além dos atributos indicados, os elementos HTML nesta seção também são compatíveis com os seguintes atributos globais: aria-*, class, data-*, dir, id, lang, tabindex, title
aspect-ratio, background, background-color, background-image, border, border-bottom, border-bottom-color, border-bottom-style, border-bottom-width, border-collapse, border-color, border-left, border-left-color, border-left-style, border-left-width, border-radius, border-right, border-right-color, border-right-style, border-right-width, border-spacing, border-style, border-top, border-top-color, border-top-style, border-top-width, border-width, box-sizing, color, display, font, font-family, font-size, font-style, font-variant, font-variant-caps, font-variant-ligatures, font-weight, height, letter-spacing, line-height, max-height, max-width, min-height, min-width, orphans, outline, padding, padding-bottom, padding-left, padding-right, padding-top, text-align, text-decoration, text-decoration-color, text-decoration-line, text-decoration-style, text-indent, text-transform, vertical-align, white-space, widows, width, word-spacinga
Atributos: href, name, rel, target, title
Protocolos permitidos para href: ftp, http, https, mailto, sftp, sms, tel
Estilos embutidos permitidos: apenas estilos globais
Conteúdo: @text, abbr, address, aside, audio, bdi, bdo, blockquote, br, cite, code, data, del, details, dfn, div, dl, em, figure, footer, h1, h2, h3, h4, h5, h6, header, hr, img, ins, kbd, mark, noscript, ol, p, pre, q, ruby, s, samp, section, small, span, strong, sub, summary, sup, table, time, ul, var, video
abbr
Atributos: apenas atributos globais
Estilos embutidos permitidos: apenas estilos globais
Conteúdo: @text, a, abbr, audio, bdi, bdo, br, cite, code, data, del, dfn, em, iframe, img, ins, kbd, mark, noscript, q, ruby, s, samp, small, span, strong, sub, summary, sup, time, var, video
address
Atributos: apenas atributos globais
Estilos embutidos permitidos: apenas estilos globais
Conteúdo: @text, a, abbr, address, aside, audio, bdi, bdo, blockquote, br, cite, code, data, del, details, dfn, div, dl, em, figure, footer, header, hr, iframe, img, ins, kbd, mark, noscript, ol, p, pre, q, ruby, s, samp, section, small, span, strong, sub, summary, sup, table, time, ul, var, video
article
Atributos: apenas atributos globais
Estilos embutidos permitidos: apenas estilos globais
Conteúdo: @text, a, abbr, address, aside, audio, bdi, bdo, blockquote, br, cite, code, data, del, details, dfn, div, dl, em, figure, footer, h1, h2, h3, h4, h5, h6, header, hr, iframe, img, ins, kbd, mark, noscript, ol, p, pre, q, ruby, s, samp, section, small, span, strong, sub, summary, sup, table, time, ul, var, video
aside
Atributos: apenas atributos globais
Estilos embutidos permitidos: apenas estilos globais
Conteúdo: @text, a, abbr, address, aside, audio, bdi, bdo, blockquote, br, cite, code, data, del, details, dfn, div, dl, em, figure, footer, h1, h2, h3, h4, h5, h6, header, hr, iframe, img, ins, kbd, mark, noscript, ol, p, pre, q, ruby, s, samp, section, small, span, strong, sub, summary, sup, table, time, ul, var, video
audio
Atributos: autoplay, controls, disableremoteplayback, loop, muted, preload, src
Protocolos permitidos para src: blob, data, http, https
Estilos embutidos permitidos: apenas estilos globais
Conteúdo: @text, a, abbr, bdi, bdo, br, cite, code, data, del, dfn, em, iframe, img, ins, kbd, mark, noscript, q, ruby, s, samp, small, source, span, strong, sub, summary, sup, time, track, var
bdi
Atributos: apenas atributos globais
Estilos embutidos permitidos: apenas estilos globais
Conteúdo: @text, a, abbr, audio, bdi, bdo, br, cite, code, data, del, dfn, em, iframe, img, ins, kbd, mark, noscript, q, ruby, s, samp, small, span, strong, sub, summary, sup, time, var, video
bdo
Atributos: apenas atributos globais
Estilos embutidos permitidos: apenas estilos globais
Conteúdo: @text, a, abbr, audio, bdi, bdo, br, cite, code, data, del, dfn, em, iframe, img, ins, kbd, mark, noscript, q, ruby, s, samp, small, span, strong, sub, summary, sup, time, var, video
blockquote
Atributos: apenas atributos globais
Estilos embutidos permitidos: apenas estilos globais
Conteúdo: @text, a, abbr, address, aside, audio, bdi, bdo, blockquote, br, cite, code, data, del, details, dfn, div, dl, em, figure, footer, h1, h2, h3, h4, h5, h6, header, hr, iframe, img, ins, kbd, mark, noscript, ol, p, pre, q, ruby, s, samp, section, small, span, strong, sub, summary, sup, table, time, ul, var, video
br
Atributos: apenas atributos globais
Estilos embutidos permitidos: apenas estilos globais
Conteúdo: elemento void
caption
Atributos: apenas atributos globais
Estilos embutidos permitidos: apenas estilos globais
Conteúdo: @text, a, abbr, address, aside, audio, bdi, bdo, blockquote, br, cite, code, data, del, details, dfn, div, dl, em, figure, footer, h1, h2, h3, h4, h5, h6, header, hr, iframe, img, ins, kbd, mark, noscript, ol, p, pre, q, ruby, s, samp, section, small, span, strong, sub, summary, sup, table, time, ul, var, video
cite
Atributos: apenas atributos globais
Estilos embutidos permitidos: apenas estilos globais
Conteúdo: @text, a, abbr, audio, bdi, bdo, br, cite, code, data, del, dfn, em, iframe, img, ins, kbd, mark, noscript, q, ruby, s, samp, small, span, strong, sub, summary, sup, time, var, video
code
Atributos: apenas atributos globais
Estilos embutidos permitidos: apenas estilos globais
Conteúdo: @text, a, abbr, audio, bdi, bdo, br, cite, code, data, del, dfn, em, iframe, img, ins, kbd, mark, noscript, q, ruby, s, samp, small, span, strong, sub, summary, sup, time, var, video
col
Atributos: span
Estilos embutidos permitidos: apenas estilos globais
Conteúdo: elemento void
colgroup
Atributos: span
Estilos embutidos permitidos: apenas estilos globais
Conteúdo: col
data
Atributos: value
Estilos embutidos permitidos: apenas estilos globais
Conteúdo: @text, a, abbr, audio, bdi, bdo, br, cite, code, data, del, dfn, em, iframe, img, ins, kbd, mark, noscript, q, ruby, s, samp, small, span, strong, sub, summary, sup, time, var, video
dd
Atributos: apenas atributos globais
Estilos embutidos permitidos: apenas estilos globais
Conteúdo: @text, a, abbr, address, aside, audio, bdi, bdo, blockquote, br, cite, code, data, del, details, dfn, div, dl, em, figure, footer, h1, h2, h3, h4, h5, h6, header, hr, iframe, img, ins, kbd, mark, noscript, ol, p, pre, q, ruby, s, samp, section, small, span, strong, sub, summary, sup, table, time, ul, var, video
del
Atributos: apenas atributos globais
Estilos embutidos permitidos: apenas estilos globais
Conteúdo: @text, a, abbr, audio, bdi, bdo, br, cite, code, data, del, dfn, em, iframe, img, ins, kbd, mark, noscript, q, ruby, s, samp, small, span, strong, sub, summary, sup, time, var, video
details
Atributos: open
Estilos embutidos permitidos: apenas estilos globais
Conteúdo: @text, a, abbr, address, aside, audio, bdi, bdo, blockquote, br, cite, code, data, del, details, dfn, div, dl, em, figure, footer, h1, h2, h3, h4, h5, h6, header, hr, iframe, img, ins, kbd, mark, noscript, ol, p, pre, q, ruby, s, samp, section, small, span, strong, sub, summary, sup, table, time, ul, var, video
dfn
Atributos: apenas atributos globais
Estilos embutidos permitidos: apenas estilos globais
Conteúdo: @text, a, abbr, audio, bdi, bdo, br, cite, code, data, del, em, iframe, img, ins, kbd, mark, noscript, q, ruby, s, samp, small, span, strong, sub, summary, sup, time, var, video
div
Atributos: apenas atributos globais
Estilos embutidos permitidos: apenas estilos globais
Conteúdo: @text, a, abbr, address, aside, audio, bdi, bdo, blockquote, br, cite, code, data, del, details, dfn, div, dl, em, figure, footer, h1, h2, h3, h4, h5, h6, header, hr, iframe, img, ins, kbd, mark, noscript, ol, p, pre, q, ruby, s, samp, section, small, span, strong, sub, summary, sup, table, time, ul, var, video
dl
Atributos: apenas atributos globais
Estilos embutidos permitidos: apenas estilos globais
Conteúdo: dd, dt
dt
Atributos: apenas atributos globais
Estilos embutidos permitidos: apenas estilos globais
Conteúdo: @text, a, abbr, audio, bdi, bdo, br, cite, code, data, del, dfn, em, iframe, img, ins, kbd, mark, noscript, q, ruby, s, samp, small, span, strong, sub, summary, sup, time, var, video
em
Atributos: apenas atributos globais
Estilos embutidos permitidos: apenas estilos globais
Conteúdo: @text, a, abbr, audio, bdi, bdo, br, cite, code, data, del, dfn, em, iframe, img, ins, kbd, mark, noscript, q, ruby, s, samp, small, span, strong, sub, summary, sup, time, var, video
figcaption
Atributos: apenas atributos globais
Estilos embutidos permitidos: apenas estilos globais
Conteúdo: @text, a, abbr, address, aside, audio, bdi, bdo, blockquote, br, cite, code, data, del, details, dfn, div, dl, em, figure, footer, h1, h2, h3, h4, h5, h6, header, hr, iframe, img, ins, kbd, mark, noscript, ol, p, pre, q, ruby, s, samp, section, small, span, strong, sub, summary, sup, table, time, ul, var, video
figure
Atributos: apenas atributos globais
Estilos embutidos permitidos: float
Conteúdo: @text, a, abbr, address, aside, audio, bdi, bdo, blockquote, br, cite, code, data, del, details, dfn, div, dl, em, figcaption, figure, footer, h1, h2, h3, h4, h5, h6, header, hr, iframe, img, ins, kbd, mark, noscript, ol, p, pre, q, ruby, s, samp, section, small, span, strong, sub, summary, sup, table, time, ul, var, video
h1
Atributos: apenas atributos globais
Estilos embutidos permitidos: apenas estilos globais
Conteúdo: @text, a, abbr, audio, bdi, bdo, br, cite, code, data, del, dfn, em, iframe, img, ins, kbd, mark, noscript, q, ruby, s, samp, small, span, strong, sub, summary, sup, time, var, video
h2
Atributos: apenas atributos globais
Estilos embutidos permitidos: apenas estilos globais
Conteúdo: @text, a, abbr, audio, bdi, bdo, br, cite, code, data, del, dfn, em, iframe, img, ins, kbd, mark, noscript, q, ruby, s, samp, small, span, strong, sub, summary, sup, time, var, video
h3
Atributos: apenas atributos globais
Estilos embutidos permitidos: apenas estilos globais
Conteúdo: @text, a, abbr, audio, bdi, bdo, br, cite, code, data, del, dfn, em, iframe, img, ins, kbd, mark, noscript, q, ruby, s, samp, small, span, strong, sub, summary, sup, time, var, video
h4
Atributos: apenas atributos globais
Estilos embutidos permitidos: apenas estilos globais
Conteúdo: @text, a, abbr, audio, bdi, bdo, br, cite, code, data, del, dfn, em, iframe, img, ins, kbd, mark, noscript, q, ruby, s, samp, small, span, strong, sub, summary, sup, time, var, video
h5
Atributos: apenas atributos globais
Estilos embutidos permitidos: apenas estilos globais
Conteúdo: @text, a, abbr, audio, bdi, bdo, br, cite, code, data, del, dfn, em, iframe, img, ins, kbd, mark, noscript, q, ruby, s, samp, small, span, strong, sub, summary, sup, time, var, video
h6
Atributos: apenas atributos globais
Estilos embutidos permitidos: apenas estilos globais
Conteúdo: @text, a, abbr, audio, bdi, bdo, br, cite, code, data, del, dfn, em, iframe, img, ins, kbd, mark, noscript, q, ruby, s, samp, small, span, strong, sub, summary, sup, time, var, video
header
Atributos: apenas atributos globais
Estilos embutidos permitidos: apenas estilos globais
Conteúdo: @text, a, abbr, address, aside, audio, bdi, bdo, blockquote, br, cite, code, data, del, details, dfn, div, dl, em, figure, h1, h2, h3, h4, h5, h6, hr, iframe, img, ins, kbd, mark, noscript, ol, p, pre, q, ruby, s, samp, section, small, span, strong, sub, summary, sup, table, time, ul, var, video
hr
Atributos: apenas atributos globais
Estilos embutidos permitidos: apenas estilos globais
Conteúdo: elemento void
iframe
Atributos: allow, allowfullscreen, frameborder, height, mozallowfullscreen, msallowfullscreen, name, oallowfullscreen, src, webkitallowfullscreen, width
Protocolos permitidos para src: blob, data, http, https
Domínios permitidos para embeds: https://content.jwplatform.com/, https://fast.wistia.com/, https://play.vidyard.com/, https://player.vimeo.com/, https://players.brightcove.net/, https://web.microsoftstream.com/, https://www.loom.com/, https://www.microsoft.com/, https://www.youtube-nocookie.com/, https://www.youtube.com/
Estilos embutidos permitidos: apenas estilos globais
Conteúdo: elemento void
img
Atributos: alt, height, name, src, width
Protocolos permitidos para src: blob, data, http, https
Estilos embutidos permitidos: apenas estilos globais
Conteúdo: elemento void
ins
Atributos: cite, datetime
Estilos embutidos permitidos: apenas estilos globais
Conteúdo: @text, a, abbr, audio, bdi, bdo, br, cite, code, data, del, dfn, em, iframe, img, ins, kbd, mark, noscript, q, ruby, s, samp, small, span, strong, sub, summary, sup, time, var, video
kbd
Atributos: apenas atributos globais
Estilos embutidos permitidos: apenas estilos globais
Conteúdo: @text, a, abbr, audio, bdi, bdo, br, cite, code, data, del, dfn, em, iframe, img, ins, kbd, mark, noscript, q, ruby, s, samp, small, span, strong, sub, summary, sup, time, var, video
li
Atributos: apenas atributos globais
Estilos embutidos permitidos: list-style, list-style-image, list-style-position, list-style-type
Conteúdo: @text, a, abbr, address, aside, audio, bdi, bdo, blockquote, br, cite, code, data, del, details, dfn, div, dl, em, figure, footer, h1, h2, h3, h4, h5, h6, header, hr, iframe, img, ins, kbd, mark, noscript, ol, p, pre, q, ruby, s, samp, section, small, span, strong, sub, summary, sup, table, time, ul, var, video
mark
Atributos: apenas atributos globais
Estilos embutidos permitidos: apenas estilos globais
Conteúdo: @text, a, abbr, audio, bdi, bdo, br, cite, code, data, del, dfn, em, iframe, img, ins, kbd, mark, noscript, q, ruby, s, samp, small, span, strong, sub, summary, sup, time, var, video
noscript
Atributos: apenas atributos globais
Estilos embutidos permitidos: apenas estilos globais
Conteúdo: @text, a, abbr, audio, bdi, bdo, br, cite, code, data, del, dfn, em, iframe, img, ins, kbd, mark, q, ruby, s, samp, small, span, strong, sub, summary, sup, time, var, video
ol
Atributos: reversed, start, type
Estilos embutidos permitidos: list-style, list-style-image, list-style-position, list-style-type
Conteúdo: li
p
Atributos: apenas atributos globais
Estilos embutidos permitidos: apenas estilos globais
Conteúdo: @text, a, abbr, audio, bdi, bdo, br, cite, code, data, del, dfn, em, iframe, img, ins, kbd, mark, noscript, q, ruby, s, samp, small, span, strong, sub, summary, sup, time, var, video
pre
Atributos: apenas atributos globais
Estilos embutidos permitidos: apenas estilos globais
Conteúdo: @text, a, abbr, audio, bdi, bdo, br, cite, code, data, del, dfn, em, iframe, img, ins, kbd, mark, noscript, q, ruby, s, samp, small, span, strong, sub, summary, sup, time, var, video
q
Atributos: cite
Estilos embutidos permitidos: apenas estilos globais
Conteúdo: @text, a, abbr, audio, bdi, bdo, br, cite, code, data, del, dfn, em, iframe, img, ins, kbd, mark, noscript, q, ruby, s, samp, small, span, strong, sub, summary, sup, time, var, video
rp
Atributos: apenas atributos globais
Estilos embutidos permitidos: apenas estilos globais
Conteúdo: @text
rt
Atributos: apenas atributos globais
Estilos embutidos permitidos: apenas estilos globais
Conteúdo: @text, a, abbr, audio, bdi, bdo, br, cite, code, data, del, dfn, em, iframe, img, ins, kbd, mark, noscript, q, ruby, s, samp, small, span, strong, sub, summary, sup, time, var, video
ruby
Atributos: apenas atributos globais
Estilos embutidos permitidos: apenas estilos globais
Conteúdo: @text, a, abbr, audio, bdi, bdo, br, cite, code, data, del, dfn, em, iframe, img, ins, kbd, mark, noscript, q, rp, rt, ruby, s, samp, small, span, strong, sub, summary, sup, time, var, video
s
Atributos: apenas atributos globais
Estilos embutidos permitidos: apenas estilos globais
Conteúdo: @text, a, abbr, audio, bdi, bdo, br, cite, code, data, del, dfn, em, iframe, img, ins, kbd, mark, noscript, q, ruby, s, samp, small, span, strong, sub, summary, sup, time, var, video
samp
Atributos: apenas atributos globais
Estilos embutidos permitidos: apenas estilos globais
Conteúdo: @text, a, abbr, audio, bdi, bdo, br, cite, code, data, del, dfn, em, iframe, img, ins, kbd, mark, noscript, q, ruby, s, samp, small, span, strong, sub, summary, sup, time, var, video
section
Atributos: apenas atributos globais
Estilos embutidos permitidos: apenas estilos globais
Conteúdo: @text, a, abbr, address, aside, audio, bdi, bdo, blockquote, br, cite, code, data, del, details, dfn, div, dl, em, figure, footer, h1, h2, h3, h4, h5, h6, header, hr, iframe, img, ins, kbd, mark, noscript, ol, p, pre, q, ruby, s, samp, section, small, span, strong, sub, summary, sup, table, time, ul, var, video
small
Atributos: apenas atributos globais
Estilos embutidos permitidos: apenas estilos globais
Conteúdo: @text, a, abbr, audio, bdi, bdo, br, cite, code, data, del, dfn, em, iframe, img, ins, kbd, mark, noscript, q, ruby, s, samp, small, span, strong, sub, summary, sup, time, var, video
source
Atributos: src, type
Protocolos permitidos para src: blob, data, http, https
Estilos embutidos permitidos: apenas estilos globais
Conteúdo: elemento void
span
Atributos: apenas atributos globais
Estilos embutidos permitidos: apenas estilos globais
Conteúdo: @text, a, abbr, audio, bdi, bdo, br, cite, code, data, del, dfn, em, iframe, img, ins, kbd, mark, noscript, q, ruby, s, samp, small, span, strong, sub, summary, sup, time, var, video
strong
Atributos: apenas atributos globais
Estilos embutidos permitidos: apenas estilos globais
Conteúdo: @text, a, abbr, audio, bdi, bdo, br, cite, code, data, del, dfn, em, iframe, img, ins, kbd, mark, noscript, q, ruby, s, samp, small, span, strong, sub, summary, sup, time, var, video
sub
Atributos: apenas atributos globais
Estilos embutidos permitidos: apenas estilos globais
Conteúdo: @text, a, abbr, audio, bdi, bdo, br, cite, code, data, del, dfn, em, iframe, img, ins, kbd, mark, noscript, q, ruby, s, samp, small, span, strong, sub, summary, sup, time, var, video
summary
Atributos: apenas atributos globais
Estilos embutidos permitidos: apenas estilos globais
Conteúdo: @text, a, abbr, audio, bdi, bdo, br, cite, code, data, del, dfn, em, h1, h2, h3, h4, h5, h6, iframe, img, ins, kbd, mark, noscript, q, ruby, s, samp, small, span, strong, sub, summary, sup, time, var, video
sup
Atributos: apenas atributos globais
Estilos embutidos permitidos: apenas estilos globais
Conteúdo: @text, a, abbr, audio, bdi, bdo, br, cite, code, data, del, dfn, em, iframe, img, ins, kbd, mark, noscript, q, ruby, s, samp, small, span, strong, sub, summary, sup, time, var, video
table
Atributos: border, cellpadding, cellspacing
Estilos embutidos permitidos: margin, margin-bottom, margin-left, margin-right, margin-top
Conteúdo: caption, colgroup, tbody, tfoot, thead, tr
tbody
Atributos: apenas atributos globais
Estilos embutidos permitidos: apenas estilos globais
Conteúdo: tr
td
Atributos: colspan, rowspan
Estilos embutidos permitidos: apenas estilos globais
Conteúdo: @text, a, abbr, address, aside, audio, bdi, bdo, blockquote, br, cite, code, data, del, details, dfn, div, dl, em, figure, footer, h1, h2, h3, h4, h5, h6, header, hr, iframe, img, ins, kbd, mark, noscript, ol, p, pre, q, ruby, s, samp, section, small, span, strong, sub, summary, sup, table, time, ul, var, video
tfoot
Atributos: apenas atributos globais
Estilos embutidos permitidos: apenas estilos globais
Conteúdo: tr
th
Atributos: colspan, rowspan, scope
Estilos embutidos permitidos: apenas estilos globais
Conteúdo: @text, a, abbr, address, aside, audio, bdi, bdo, blockquote, br, cite, code, data, del, details, dfn, div, dl, em, figure, footer, h1, h2, h3, h4, h5, h6, header, hr, iframe, img, ins, kbd, mark, noscript, ol, p, pre, q, ruby, s, samp, section, small, span, strong, sub, summary, sup, table, time, ul, var, video
thead
Atributos: apenas atributos globais
Estilos embutidos permitidos: apenas estilos globais
Conteúdo: tr
time
Atributos: datetime
Estilos embutidos permitidos: apenas estilos globais
Conteúdo: @text, a, abbr, audio, bdi, bdo, br, cite, code, data, del, dfn, em, iframe, img, ins, kbd, mark, noscript, q, ruby, s, samp, small, span, strong, sub, summary, sup, time, var, video
tr
Atributos: apenas atributos globais
Estilos embutidos permitidos: apenas estilos globais
Conteúdo: td, th
track
Atributos: default, kind, label, src, srclang
Protocolos permitidos para src: blob, data, http, https
Estilos embutidos permitidos: apenas estilos globais
Conteúdo: elemento void
ul
Atributos: apenas atributos globais
Estilos embutidos permitidos: list-style, list-style-image, list-style-position, list-style-type
Conteúdo: li
var
Atributos: apenas atributos globais
Estilos embutidos permitidos: apenas estilos globais
Conteúdo: @text, a, abbr, audio, bdi, bdo, br, cite, code, data, del, dfn, em, iframe, img, ins, kbd, mark, noscript, q, ruby, s, samp, small, span, strong, sub, summary, sup, time, var, video
video
Atributos: controls, height, poster, preload, src, width
Protocolos permitidos para src: blob, data, http, https
Estilos embutidos permitidos: apenas estilos globais
Conteúdo: source, track