Developer - Zendesk Apps Framework (ZAF)

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      Secure settings not all being injected via api proxy
      I'm using client.request() and {{settings.username}} etc in App API requests, however some of my settings simply do not ...

      Publicado 03 de out. de 2021 · Tim Ogilvy

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      Adding Custom App to Zendesk Sell Contacts List Menu for End Users
      We’re currently developing a custom Zendesk app and aim to make it accessible for end users directly from the Contacts l...

      Publicado 28 de out. de 2024 · Shunei Chou

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      Hyperlinking to Tickets in a sidebar app
      Hey there - I was curious if anyone has any experience with hyperlinking to related tickets in a Zendesk App – I have an...

      Publicado 02 de out. de 2024 · Crawford Philleo

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      App Configuration Page
      Hello, I'm in the pprocess of developing a zendesk aapplication. I am aware you can set iinstall requirements through th...

      Publicado 30 de set. de 2024 · Aaron Gulley

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      JWT not showing up in backend
      I'm building an app with two parts: a React frontend for rendering the data, and a Python backend for generating it. I'v...

      Publicado 16 de out. de 2024 · Cory Waddingham

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      Making POST API requests from a Zendesk app
      Hi, I'm sending a POST request in Node.js using client.request as shown below: However, the response status...

      Publicado 27 de set. de 2024 · Charan Raj -- SnapOne IT

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      'secure' type parameter doesn't save
      Hi, I've built a custom app that makes simple calls to the Zendesk API. I'm using the Zendesk API with a token instead o...

      Publicado 15 de out. de 2024 · Jorn

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      [ZAF] Is it possible to utilize AWS cookies with the ZAFClient to enable sticky sessions?
      My Zendesk support plugin integrates with a backend that uses AWS Load Balancer to route traffic to the most efficient t...

      Publicado 27 de set. de 2024 · Support

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      Secure app settings in the manifest.json need to be transformed before use
      Hello, Secure settings in the manifest will only be pasted into the code by ZD via a placeholder and only as the last st...

      Publicado 07 de out. de 2024 · Sebastian

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      Ability to close a ticket tab via an App or go to the next ticket in the Guided mode flow
      Hello, Till now I tried without success to make the App close a ticket in the GUI. I'm not speaking about the ticket sta...

      Publicado 11 de set. de 2024 · Sebastian

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