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Q&A - Apps and integrations

Ask your questions, engage in discussion, and find solutions related to Zendesk Support apps, targets, and webhooks.

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      tracking office access with vaccination status
      Respondido
      Looking for a viable way to track office access with vaccination status.... pretty much ruled out Zendesk as a possibili...

      Publicado 11 de fev. de 2022 · Cameron Greenfield

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      Changing our app from private to public
      Respondido
      If we already have a private app, what are the steps we'd have to take to convert it to a public app on the marketplace?...

      Publicado 09 de fev. de 2022 · Blake McDermott

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      Azure AD SSO XML error
      Respondido
      "AADSTS7500525: There was an XML error in the SAML message at l...

      Publicado 02 de fev. de 2022 · Marcel Gutt

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      Complex JSON in webhook body
      Respondido
      As part of my webhook event whenever a ticket is created/updated, I'm trying to send a JSON response that mirrors what I...

      Publicado 27 de jan. de 2022 · Stefan Dao

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      Scheduling a Zoom Meeting
      Respondido
      Hi, We've installed the Zoom integration and applied an API token within Zoom but when we attempt to schedule a Zoom mee...

      Publicado 08 de jan. de 2022 · Phil Baker

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      App working fine locally but not in instance(private app)
      Hi team, After developing the app, we tested locally using "zat=true" all the features of the App were working fine but ...

      Publicado 07 de jan. de 2022 · Suman Chinnaraju

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      Resize Sidebar App on Sandbox
      Respondido
      Is there any way to resize the sidebar app on sandbox? Its working on the main zendesk application but it doesn't seem t...

      Publicado 23 de dez. de 2021 · RJ Torres

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      Is there any way to resize your ticket sidebar in your zendesk app? or how to be resizable to?
      Respondido
      Is there any way to resize your ticket sidebar in your zendesk app? or how to be resizable to?

      Publicado 22 de dez. de 2021 · KD Gomez

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      Tracking Feature/Enhancement Requests
      Respondido
      We receive feature requests from our enterprise clients and I'd like to consider tracking them in ZD. It seems like most...

      Publicado 15 de dez. de 2021 · Nikki

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      Integration with 'Procedure Flow' type tool
      Respondido
      We're looking for a Zendesk-integrated tool to create step-by-step troubleshooting and standard operating procedure flow...

      Publicado 14 de dez. de 2021 · Josine Pentin

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