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Q&A - Help center and community

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      Add Custom Field to Help Center Articles
      Respondido
      You know how many of the zendesk support articles show this image at the top of the article:

      Publicado 15 de mar. de 2016 · Jason

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      Add shadow or border around all images in help center articles
      Respondido
      I would like all my images in help center articles to have some sort of border or shadow around them because many of my ...

      Publicado 28 de jan. de 2016 · Jason

      14

      Seguidores

      1

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      16

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      Add/Edit a Footer for all Help Centre Articles
      Respondido
      Is it possible to add (or if there is already one, how can you edit) a footer in every Help Centre article? We want to a...

      Publicado 27 de jan. de 2016 · Simon St John

      6

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      7

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      Add Submit a Request button on the Help Center
      Respondido
      I've customized the help center which will be the landing page for users. How do I add a "Submit a Request" button to th...

      Publicado 04 de ago. de 2015 · Gus Ko

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      17

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      Converting PDF/Word Docs into Help Center articles
      Respondido
      Hello, We just started our subscription and I'm tasked with migrating our existing documentation to the Help Center. The...

      Publicado 14 de mar. de 2016 · Using_Zendesk

      18

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      Can the {{if}} expression in the help center supports comparison?
      Respondido
      The following if clause checks if the variable "name" exist. {{#each categories}} {{#if name}}name exists.{{/if}} {{/eac...

      Publicado 09 de mar. de 2016 · Daniel Sagaya Raj

      11

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      No 'Access-Control-Allow-Origin' header is present error
      Respondido
      I'm trying to send an ajax request to "example123.com". requests: { something: { url: '

      Publicado 25 de fev. de 2016 · fdfdsfds

      4

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      Is there an ability to use internal only help center comments
      Respondido
      i wanted to be able to enable comments for internal users on articles (to provide feedback to authors) when viewing cont...

      Publicado 22 de jan. de 2016 · Denise Stokowski

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      Accessing {{category_tree_with_article}} or {{categories}} in header
      Respondido
      What is the best way to access the categories or category tree with article in the header? Every time I save I get an er...

      Publicado 01 de dez. de 2015 · Chris Mills

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      5

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      Displaying promoted articles from a particular section on the Help Center home page
      Respondido
      Hi Everyone, We're currently building out our help center which is a really exciting time for us. One thing we're lookin...

      Publicado 28 de out. de 2015 · Datix Ltd

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