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Q&A - Help center and community

Ask your questions, engage in discussion, and find solutions related to knowledge management, customer portal, search, and theme customization.


Hi all, We use the Humble Squid theme for our Help Center. Within our Help Center, we currently have it broken out into ...

Publicado 10 de jul. de 2015 · Michael Hamilton

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In the Help Center, I want to add a link (and some other simple HTML) to the description field for just one category (fo...

Publicado 10 de fev. de 2015 · Permanently deleted user

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I have custom fields and forms and some fields don't appear on certain forms. However, when an end user goes to their ti...

Publicado 06 de jan. de 2015 · Administrator

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How can I remove a section or category from the help center?

Publicado 06 de mai. de 2014 · DebbieCampbell

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I needed to move 40 articles from one section to another. (All sections use "manual" ordering, not date-based, nor alpha...

Publicado 22 de dez. de 2023 · Editor (Amber)

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Is there a feature that would notify a publisher when an article is new or has been changed - and is waiting to be publi...

Publicado 07 de dez. de 2023 · helen boyian

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Hi! In our articles for the Help Center, we use attachments when a client needs instructions or an example of how to fil...

Publicado 01 de dez. de 2023 · Evgeniy Litvin

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