Pesquisas recentes

Sem pesquisas recentes

Q&A - Help center and community

Ask your questions, engage in discussion, and find solutions related to knowledge management, customer portal, search, and theme customization.

Nova publicação
Exibir tudo
    Classificar por atividade recente
      Adding tool tips on hover in knowledge base articles
      Respondido
      Is there a way to add a tool tip when a customer hovers over a particular word, phrase or image in a knowledge base arti...

      Publicado 10 de out. de 2018 · Jonathan

      8

      Seguidores

      0

      Votos

      12

      Comentários

      Article Suggestion for Community Page (before a new a post can be created)
      Hi everyone, We’re working on our Community Page right now and getting ready to go live soon. One thing we’re a bit worr...

      Publicado 05 de dez. de 2024 · Noosh

      0

      Seguidores

      0

      Votos

      0

      Comentários

      Listing articles in the home_page.hbs template via curlybars or an API script. API v3 to API v4
      Hi Zendesk community, It seems Zendesk's theming API has been

      Publicado 05 de jul. de 2024 · Simon

      2

      Seguidores

      1

      Votos

      5

      Comentários

      List articles by labels on the Article page / modify Related articles using labels
      Respondido
      I'd like to use one article in more than one group of articles - for example, several different products use the same se...

      Publicado 29 de jun. de 2018 · Katerina Benova

      13

      Seguidores

      0

      Votos

      18

      Comentários

      Guide Content Block - table line break spacing - how to adjust?
      Does anybody know how to adjust the text line break spacing (height) in a table, within a content block? (in yellow in b...

      Publicado 29 de nov. de 2024 · F. Keijmes

      0

      Seguidores

      0

      Votos

      0

      Comentários

      Guide Article vertical spacing - how to adjust
      I've searched and tried, but I'm not really able to change the vertical spacing between components what make up the comp...

      Publicado 29 de nov. de 2024 · F. Keijmes

      0

      Seguidores

      0

      Votos

      0

      Comentários

      Guide Article - Displaying First Publish Date & Last Update Date
      Respondido
      I am trying to have the article to display both the first publish date and the last update date, But I do not seems to b...

      Publicado 25 de ago. de 2022 · Vicky

      4

      Seguidores

      0

      Votos

      5

      Comentários

      Do following notifications still apply after moving a section?
      My organization would like to move a section from one category to another. We are wondering if those users who are curre...

      Publicado 14 de nov. de 2024 · Allison B.

      2

      Seguidores

      0

      Votos

      1

      Comentário

      APIv4: How to hide the organization field on contact form
      Hi all! I just updated my help center theme from APIv2 to v4 in order to get greater form customization options. But I'm...

      Publicado 31 de out. de 2024 · Bryan

      5

      Seguidores

      0

      Votos

      3

      Comentários

      Hide Search bar in help Center home page
      Respondido
      HI, is it possible to hide search bar in Help Center homepage ? I have no article in Guide, so I'm using only ticket for...

      Publicado 23 de jun. de 2020 · Customer Admin

      11

      Seguidores

      0

      Votos

      22

      Comentários