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Cesar Mak

Entrou em 01 de jun. de 2022

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Última atividade em 13 de jun. de 2022

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Cesar Mak comentou,

ComentárioSecurity and user access in Zendesk Support
Product guides

hi Greg!

Excuse me for the late reply and it works well with `Implicit grant flow` &  `Password grant type`, but not with `Authorization code grant flow`. 

Is there a more stepwise guide on how to get that flow working?

 

Exibir comentário · Publicado 13 de jun. de 2022 · Cesar Mak

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Cesar Mak comentou,

ComentárioSecurity and user access in Zendesk Support
Product guides

Hi Support, 

I tried the `Authorization code grant flow` and it worked well to get access token (for listing tickets), but the flow does not suit my application.

So I was trying with the `Password grant type` flow. My account (xyz@abc.com) is an "user" instead of an "admin". Thr organization has 2FA enabled. On trying the POST Api, I got the error below.

Is 2FA a blocking factor for such scenario?

 

{
"error": "invalid_grant",
"error_description": "The provided access grant is invalid, expired, or revoked (e.g. invalid assertion, expired authorization token, bad end-user password credentials, or mismatching authorization code and redirection URI)."
}

Exibir comentário · Publicado 01 de jun. de 2022 · Cesar Mak

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