LinkedIn Best Practices


6 Kommentare

  • Michael Froeming
    Zendesk Customer Care

    Hi Danielle,

    There are third-party apps and integrations which can help integrate your Zendesk and LinkedIn accounts. Zapier and are the most commonly-used apps for this scenario.


  • Phil McParlane

    Although it may not have all the functionality you are looking for...

    Another option is to use the Linkzen Chrome Extension which allows you to add leads directly from the LinkedIn website

  • Laura Sällberg

    Hi Phil and community, is anyone using the Linkzen Chrome Extension and getting it to work? Installed it properly and followed all the steps but won't get it working. Would love to be able to use exactly something like this, please keep me posted in case you have any other tool recommendations.

  • Brett Bowser
    Zendesk Community Manager

    Laura Sällberg it may be worth reaching out to the developer of that app directly from the extension page if you're running into any issues. I don't have experience using the app but perhaps they can help!

  • Wojciech Pindel

    hello Laura Sällberg I'm also looking for this solution. As far as I know, you should copy the OAuth2 token from Zendesk (Settings --> OAuth2) and paste it into the Chrome extension Linkzen. Let me know if it works.

    Alternatively, it would be great if someone from Zendesk could help us with this integration via Zapier. Brett Bowser do you have any suggestions, or can you delegate us to the right person? Thank you!

  • Joyce
    Zendesk Customer Care
    Hi Wojciech,
    The Linkzen Chrome Extension is a third-party app and is unsupported by Zendesk. We suggest contacting the creator of the app to get assistance with the installation steps. You should be able to reach out to the developer of that app directly from the extension page.

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