Dynamic Content Search Bar

Geplant


Gepostet 27. Sept. 2021

At Cambly, we continuously need to edit the macro contents that are linked to DC. However, it is extremely hard to locate any specific DC through the search by keywords, titles, or even placeholders of the DC. It'll be a great help if we can just search by placeholder to locate and edit the DC. 
 
 

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24 Kommentare

Hi everyone - the Dynamic Content Search improvement is available for all accounts, no action needs to be taken. However, we did discover some unexpected behavior following the roll-out. We are working on refining the search behavior and will roll out a follow-up improvement in the next few weeks. 

 

Alyssa 

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Hi everyone, we've reached out to our product team for an update on this request. Thank you for your patience as we look to get your questions resolved!

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I confirm the same - just tested yesterday

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Hello! I've seen an announcement about this (from Feb 21), but I still cannot search per placeholder. Is there any refresh I need to do, or is this new improvement not available for everybody yet? Thanks!

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Hi, any update on this?? its year 2025…

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Are there any updates on this? Waiting for a long time

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I would also like to see an enhancement to the search function on the DC module.

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I know you all want to be able to search on Dynamic Content and that's something we still want to deliver, but in the meantime we're releasing a small improvement that I hope makes your lives just a little easier.

 

For more info take a look at the announcement:

 

https://support.zendesk.com/hc/en-us/articles/7162159550234-Announcing-enhancements-to-dynamic-content-in-Admin-Center

 

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Hey @سعيدة | Saeeda, thank you for taking the time to provide us with this feedback. We apologize for the delay on our end in providing you with a response to your feature request.

This is a great feature request and I have added it to the backlog for future consideration. This means that we will think about adding it as a priority later in our planning cycle. We are going to leave this post open for comment to allow others to provide their feedback and use cases, however please note as is stated in our Community Guidelines that we can not commit to prioritizing any one piece of feedback we receive in the community. 

Thank you again for your feedback and for being a valuable customer with Zendesk.

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For everyone following this topic.. There's an app known in the Marketplace: Macro Suite, which does just these things for Dynamic Content (and so much more)..

  • Search for titles, descriptions and placeholders
  • Create filters to manage locales on a regular basis
  • Edit locales on a single page for each DC item
  • Locale management in a single table
  • Import/export (configurable) on Dynamic content



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