I have a use cases where i want Talk to use a explicit ticket form called "Talking" instead of Default one. I don't to change my default form, as it might be used by email channel to create a ticket.
My observation is when talk agent pickups a call , ticket is created on Default ticket form, and same via email channel.
I know a work around to set ticket form to "Talking" after ticket is created via trigger. Still we want "Talking" form to be used to create ticket instead of default one.
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