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Feedback - Reporting and analytics (Explore)

Share your feedback, ideas and experiences related to the use of reporting and analytics (Explore).

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      Share queries without having to add to a dashboard
      We need to be able to share individual queries with users/groups. Having to add these to a dashboard and then share the ...

      Gepostet 21. Jan. 2021 · Mark Powell

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      Let me copy the titles and text on Dashboards
      I want to be able to copy text like query names from Dashboards directly. If I see something that looks wrong on a...

      Gepostet 11. Feb. 2021 · CJ Johnson

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      Let me set the metric filter before report loads.
      You can’t adjust the range of results in the metric manipulations until the results load. Often, the results are too big...

      Gepostet 11. Feb. 2021 · CJ Johnson

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      Expose mappings of sets, attributes, metrics to queries usage
      I’d like to be able to see what reports utilize each set and custom attribute/metric. Right now you can’t see this...

      Gepostet 11. Feb. 2021 · CJ Johnson

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      Let me deactivate or archive sets, groups, custom metrics, and custom attributes
      I want to be able to build and archive sets and custom metrics/attributes that aren’t actively being used on a das...

      Gepostet 11. Feb. 2021 · CJ Johnson

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      Duration hours for ticket id for respective group
      Hi Team, I would want to know how many hours the respective ticket id's are pending in respecting group before its solve...

      Gepostet 04. Feb. 2021 · Pinto G

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      Need a report to show first messages from the tickets
      There is currently no way to pull out data showing the first message from a ticket. This feature would be a great help f...

      Gepostet 14. Okt. 2021 · Ruth Torres

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      Explore - Analyser les indicateurs par catégories sur le jeu de données Guide
      Je souhaite effectuer des analyses sur la base des catégories de mon centre d’aide (à partir du jeu de données Guide). A...

      Gepostet 05. Feb. 2021 · Antoine LEGARDINIER

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      FR - Knowledge Base Dataset
      We would like to be able to report on the number of article comments on a periodic basis. This could be done per all art...

      Gepostet 09. Feb. 2021 · Justin Federico

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      Having filters in place for scheduled delivery
      Our team is interested in using the scheduled delivery tool for our individual support teams, like IT, non-IT systems, a...

      Gepostet 22. Feb. 2021 · Samuel Johnson

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