You can enable anonymous end-users to vote on Help Center articles without signing in. This enables you to get more votes on content, and better understand how effective your content is.
You must be a Help Center manager to enable anonymous voting.
To enable anonymous voting
- In the Help Center, click General in the top menu bar, then select Help Center settings.
- On the settings page, in Features, select Anonymous voting on articles.
- Click Update.
When anonymous voting is enabled, all votes are recorded, regardless of whether the user is signed in. User data is recorded only for users who have signed in.Note: Voting buttons on articles are part of the standard Help Center theme. If you do not see them on your articles, then they might have been removed from your theme. To add them back, see Add voting buttons to articles.