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Setting up Zendesk Guide

Enabling and activating your help center

What's my plan? Suite All plans Support with Guide all plans The help center is not deployed by def...

Edited Mar 06, 2025

1 vote  ·  0 comments

1

Vote

0

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Configuring Guide settings

What's my plan? Suite Growth, Professional, Enterprise, or Enterprise Plus Support with Guide all plans...

Edited Mar 06, 2025

4 votes  ·  2 comments

4

Votes

2

Comments

Host mapping - Changing the URL of your help center

What's my plan? Suite All plans Support with Guide all plans Quick Look: Admin Center > Ac...

Edited Mar 06, 2025

37 votes  ·  63 comments

37

Votes

63

Comments

Migrating existing content to your help center

What's my plan? Suite All plans Support with Guide all plans There are many ways to migrate...

Edited Mar 06, 2025

9 votes  ·  13 comments

9

Votes

13

Comments

Enabling agents to access request forms

What's my plan? Suite All plans Support with Guide all plans By default, agents can't use th...

Edited Mar 06, 2025

3 votes  ·  11 comments

3

Votes

11

Comments

Setting up the Atlassian Statuspage integration for Guide

What's my plan? Suite Growth, Professional, Enterprise, or Enterprise Plus Support with Guide all ...

Edited Mar 06, 2025

3 votes  ·  9 comments

3

Votes

9

Comments

Preparing an SSL certificate for upload to Zendesk

What's my plan? Note: Zendesk can provide a free SSL certificate for your host-mapped domain or domains on Team, Pr...

Edited Jun 21, 2024

15 votes  ·  0 comments

15

Votes

0

Comments

Restricting help center access to signed-in end users

What's my plan? Suite All plans Support with Guide all plans Note: Help center access for ...

Edited Mar 06, 2025

9 votes  ·  35 comments

9

Votes

35

Comments

Allowing restricted content in article email notifications

What's my plan? Suite All plans Support with Guide all plans When a new article is published w...

Edited Mar 06, 2025

0 votes  ·  0 comments

0

Votes

0

Comments

Enabling Chat for your help center

What's my plan? Suite Growth, Professional, Enterprise, or Enterprise Plus Support with Guide all ...

Edited Mar 06, 2025

7 votes  ·  2 comments

7

Votes

2

Comments

Using the spam filter to prevent spam in your help center

What's my plan? Suite All plans Support with Guide all plans The Help Center spam filter prev...

Edited Mar 06, 2025

6 votes  ·  16 comments

6

Votes

16

Comments

Creating a help center for one of your Support brands

What's my plan? Suite Growth, Professional, Enterprise, or Enterprise Plus Support Enterprise ...

Edited Mar 19, 2025

9 votes  ·  26 comments

9

Votes

26

Comments

Changing the name of your help center

What's my plan? Suite All plans Support with Guide all plans After you create your help center,...

Edited Mar 07, 2025

2 votes  ·  2 comments

2

Votes

2

Comments

Enabling users to vote on knowledge base articles without signing in

What's my plan? Suite All plans Support with Guide all plans You can enable anonymous end-us...

Edited Mar 06, 2025

16 votes  ·  14 comments

16

Votes

14

Comments

Configuring the default language for your help center

What's my plan? Suite All plans Support with Guide all plans The default language is the lan...

Edited Mar 06, 2025

2 votes  ·  1 comment

2

Votes

1

Comment

Enabling and disabling profiles in your help center

What's my plan? Suite Growth, Professional, Enterprise, or Enterprise Plus Support with Guide all ...

Edited Mar 06, 2025

11 votes  ·  15 comments

11

Votes

15

Comments

Implementing cookie consent in your help center

What's my plan? Suite Growth, Professional, Enterprise, or Enterprise Plus Support with Gui...

Edited Mar 18, 2025

3 votes  ·  9 comments

3

Votes

9

Comments

Deactivating your Help Center

What's my plan? Suite All plans Support with Guide all plans You can deactivate a help center,...

Edited Mar 06, 2025

4 votes  ·  9 comments

4

Votes

9

Comments

Enabling anonymous user tracking for your help center

What's my plan? Suite Growth, Professional, Enterprise, or Enterprise Plus Support with Gui...

Edited Mar 18, 2025

2 votes  ·  6 comments

2

Votes

6

Comments