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Setting up the Atlassian Statuspage integration for Guide



Edited Jan 22, 2025


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9 comments

I get an error everytime I try to add this as an asset

 

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I edited the down load and it had /******/ on every line - tried removing it and it still won't load

 

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All I get is a pop up on the right hand side of the screen saying failure to load - is there another source to get this file

 

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Dane

Zendesk Engineering

Hi John,
 
I noticed that a ticket has already been submitted for this concern. Please continue to work with our engineer that is assigned on the ticket you have requested.

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John DiGregorio - What was the issue, did you have to generate the script from your status page?

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Should this widget appear when there are no active incidents? 

 

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Jupete Manitas

Zendesk Customer Care

Hi Daly, thanks for writing in! 
 
As far as we can see here. This notification status will appear if there is an active incident or degradation posted on your Atlassian Statuspage. Is it behaving differently on your end? 

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It should be noted that this does not work on the two other types of statuspage pages

Works

  • a public page on a Startup, Business or Enterprise plan

Does not work and won't display

  • a private page on any plan

  • an audience specific page

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Tony

Zendesk Customer Care

Hi Miguel,
thank you very much for your feedback. We really appreciate that.
 
Best,

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