Deactivating your Help Center Follow

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Help Center managers can deactivate a Help Center, if necessary, after it has been activated. When disabled, end-users can no longer access that Help Center. Help Center managers and agents can access a Help Center when it is disabled.

If you have set up multiple brands, you can deactivate the Help Center for each brand individually.

To deactivate your Help Center

  1. In the Help Center you want to deactivate, click General in the top menu bar, then select Help Center settings.

  2. On the settings page, select Deactivate at the bottom of the settings page.

  3. Click Update.
  4. Click Yes, deactivate to confirm that you want to deactivate your Help Center.

You can reactivate Help Center by clicking Activate at the top of the settings page.

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  • 0

    Any way to reset it - get rid of bulk articles that are no longer relevent?

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