Question
How can I view a list of my suspended end users without exporting account information?
Answer
It is possible to view suspended users by selecting the Bulk end-user delete option from the people page in your Support account. This will show a list of all end users within your account and will identify if a end user is suspended by displaying a True or False in the Suspended column. It is also possible to sort the list of users by this column, so you can view all suspended users at either the top or bottom of the column if desired.
How to navigate to this page
- Select the Admin icon (
) in the sidebar - Manage > People.
- You can then choose the option Bulk end-user delete.
Comments
2 comments
Is there a way to see the reason a user was added to the suspended list? When looking at suspended tickets, it lists the cause of suspension, but that same column feature does not seem to be available for the user list.
Also, is there a way, while looking at that larger list of suspended users, to bulk approve/whitelist them? It looks like I can delete bulk users, but I can't approve in bulk.
Hi Elyssa!
I've responded to your question via the ticket you submitted to Support, but I wanted to close the loop here.
Unfortunately it's not possible to list suspended users with suspension cause, or a way to bulk un-suspend users. This is a feature request that has generated a lot of discussion. I would advise adding your feedback to this post:
List of Suspended Users
Thanks!
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